Brittany Bertheat
Tampa ,NY
Summary
Enhancing guest experiences through exceptional service and upselling techniques. Skilled in order management and wine service, adept at fostering repeat business by building strong client relationships.
Overview
13
13
years of professional experience
Work History
Waitress
Scores
03.2023 - 01.2025
- Multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Real Estate Agent
Caldwell Banker
03.2021 - 01.2025
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
Waitress
Crabbys Dockside
02.2018 - 01.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Positano
03.2017 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress/barista
Cantina Rooftop
01.2012 - 01.2015
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Diploma -
Jw Mitchell
Trinity, Fl05.2009
Skills
- Hospitality service experience
- Upselling techniques
- Order management
- Sales expertises
- Wine and food service knowledge
Timeline
Waitress
Scores
03.2023 - 01.2025
Real Estate Agent
Caldwell Banker
03.2021 - 01.2025
Waitress
Crabbys Dockside
02.2018 - 01.2020
Waitress
Positano
03.2017 - 01.2020
Waitress/barista
Cantina Rooftop
01.2012 - 01.2015
Diploma -
Jw Mitchell
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