Layla Koontz
New Bern,NC
Summary
I am passionate about making the world a happier place. I believe that this is done by starting with the small opportunities presented throughout life instead of big acts of heroism. I love to use my optimism in customer service roles, in classrooms, and at home. I strive to work hard, display honesty, always, and maintain a positive outlook on challenging circumstances!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Savages Wood-Burning Pizzeria
11.2021 - Current
- Used cash registers and credit card machines to cash out customers.
- Maintained professional and exceptional customer service while hosting, waiting on tables and over the phone.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Always checked ID'S and have experience serving alcohol, such as beer and wine.
Nanny
Past Neighbor
05.2023 - 08.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties.
- Built positive and nurturing environments to support child social and emotional growth.
- planned age-appropriate activities that encouraged intellectual and motor skill development.
Teacher Assistant
Temple Weekday Preschool
07.2022 - 08.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked directly with children ages 18 months to six years old, along with parents, caregivers, and grandparents.
Waitress
Buddy's BBQ
09.2021 - 12.2021
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Farm Hand
White's Farm
04.2021 - 10.2021
- Performed regular maintenance to keep farm equipment in safe working order.
- Observed plant growth and watered plants daily.
- Assisted customers in finding plants that fit their desires.
- Memorize prices, plant names and growth patterns.
Education
High School Diploma -
Pamlico Christian Academy
Pamlico 05.2024
Associate of Arts - Early Childhood Education
Pamlico Community College
Grantsboro, NC05.2024
Skills
- Hospitality Service Experience
- Leadership Ability
- Public Speaking Skills
- Accurate Money Handling
- Guest Accommodations
- Children's Social and Academic development
Certification
CPR, First Aid and AED certified
Additional Information
Compassion Outreach- Bridgeton, NC (August 2017-Present)
- Co-director
- Planned and distributed food and clothes to families in the Bridgeton Area
- Communicated with local schools and ministries, to better serve the community
Childcare - Motion Church, Pamlico,NC (September 2022- February 2023)
- Planned Bible lessons, age-appropriate for children
- Worked with children ages 12 months to thirteen years old
- Created a safe and nurturing classroom
Fellowship of Christian Athletes-Pamlico, NC (August 2019-May 2020)
- Captain
- Planned Bible Studies, activities and greeting events for younger athletes
- Helped planning and training for athlete's competitions
Timeline
Nanny
Past Neighbor
05.2023 - 08.2023
Teacher Assistant
Temple Weekday Preschool
07.2022 - 08.2023
Waitress
Savages Wood-Burning Pizzeria
11.2021 - Current
Waitress
Buddy's BBQ
09.2021 - 12.2021
Farm Hand
White's Farm
04.2021 - 10.2021
High School Diploma -
Pamlico Christian Academy
Associate of Arts - Early Childhood Education
Pamlico Community College
CPR, First Aid and AED certified
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