Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Betty

Panama City Beach

Summary

Dedicated and results-oriented professional with extensive experience in customer service and decision-making. Proven ability to provide exceptional support while addressing customer needs and resolving issues effectively. Strong problem-solving skills with a focus on delivering timely, efficient solutions. Adept at making informed decisions under pressure, ensuring customer satisfaction, and fostering positive relationships. Committed to maintaining high standards of service excellence and continuous improvement.

Overview

8
8
years of professional experience

Work History

Airline Ticket Agent

United Airlines
12.2024 - Current
  • Managed group bookings expertly from initial inquiry through final payment processing.
  • Ensured data privacy by adhering to strict security protocols while accessing sensitive passenger information.
  • Contributed to team success by meeting or exceeding monthly ticket sales targets consistently.
  • Verified passenger documentation to ensure compliance with international travel requirements.

Digital shopper

Walmart
04.2023 - Current
  • Provide assistant to customers recommending products.
  • Take orders through telephone or live
  • chat solving customer inquiries. Tracking

Server

Back porch seafood restaurant
01.2020 - 10.2024
  • Maintained full product knowledge of menu and specials
  • Keeping up with guest needs throughout dining experience
  • Always mindful of sanitation and safety considerations when handling food
  • Provide assistant to customers recommending products
  • Take orders through telephone or live chat solving customer inquiries
  • Tracking shipment

Dental receptionist

LUV Pediatric Dentistry
03.2017 - 11.2019
  • Provided superior customer service to incoming patient, including telephone inquiries and scheduling appointments
  • Processed payment and insurance claims
  • Assisted in taking inventory and supplies

Education

High school diploma -

01.2014

Distinction college
01.2016

Skills

  • Team work
  • Organization
  • Communication
  • Multitasking
  • Sales and upselling
  • Attention to detail
  • Customer service
  • Cash handling

Timeline

Airline Ticket Agent

United Airlines
12.2024 - Current

Digital shopper

Walmart
04.2023 - Current

Server

Back porch seafood restaurant
01.2020 - 10.2024

Dental receptionist

LUV Pediatric Dentistry
03.2017 - 11.2019

Distinction college

High school diploma -

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Brittany Betty