Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Billups

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional while providing superior customer service.

Overview

6
6
years of professional experience

Work History

Customer Experience Specialist

Capella Cheese
03.2022 - Current
  • Maintain high standards of customer service, educating them about cheese and helping them in a quick friendly manner
  • Utilizes fresh mozzarella curd to heat, stretch by hand, and make house made mozzarella
  • Teach a how-to mozzarella making class once a month
  • Provide potential and existing customer with exceptional service
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided training and support to new associates to help provide high-quality customer service.

Administrative Assistant​

Gourmet Foods
12.2019 - 05.2020
  • Generated invoices for transportation routes
  • Operated office machines, such as photocopiers and scanners, voice mail systems, and personal computers
  • Answered telephones, direct calls, and take messages
  • Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
  • Perform general office duties such as typing, operating office machines, and sorting mail
  • Managed filing system, entered data and completed other clerical tasks.

Office Assistant​

Day Pitney
01.2019 - 09.2019
  • Performed clerical duties such as answering telephone, sorting, and distributing mail, running errands or sending faxes
  • Printed and scanned legal documents
  • Downloaded or scanned files to be printed, using printing production software
  • Kept a current record of staff members' whereabouts and availability
  • Monitored inventory levels on a regular basis, ordering or requesting additional supplies, as necessary
  • Maintained computer and physical filing systems.

Administrative Assistant

C. H. Robinson
01.2018 - 12.2018
  • Collected, sorted, distributed, and prepared mail, messages, or courier deliveries
  • Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Operated computers programmed with accounting software to record, store, and analyze information
  • Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers
  • Received and recorded bank cash, checks, and vouchers
  • Located and monitored overdue accounts, using computers and a variety of automated systems
  • Performed general office duties such as filing, answering telephones, and handling routine correspondence
  • Contacted customers to obtain or relay account information

Education

Bachelor of Business Administration - Management

Berkeley College
New York, NY
2023

Skills

  • Software Proficiency
  • Client Relations
  • Strategic Thinking
  • Problem Solving
  • Attention to detail
  • Commitment to deadlines
  • Dependability
  • Multitasking

Timeline

Customer Experience Specialist

Capella Cheese
03.2022 - Current

Administrative Assistant​

Gourmet Foods
12.2019 - 05.2020

Office Assistant​

Day Pitney
01.2019 - 09.2019

Administrative Assistant

C. H. Robinson
01.2018 - 12.2018

Bachelor of Business Administration - Management

Berkeley College

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Brittany Billups