BRITTANY BIRDSONG
SHREVEPORT,Louisiana
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
Help Desk Technician
Teleperformance USA
02.2022 - 07.2024
- Configured hardware, devices, and software to set up work stations for employees.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Installed, modified, and repaired software and hardware to resolve technical issues.
CNA - Certified Nursing Assistant
CHRISTUS Health
02.2022 - 04.2023
- Help patients with basic needs like bathing, dressing, eating, and using the restroom
- You can also assist with ambulation and transfers, such as using wheelchairs and walkers.Check vatils every 4 hours
CNA - Certified Nursing Assistant
The glen
02.2021 - 07.2022
- Provide basic care and helps patients with daily activities in a nursing home setting
- Supported needs of residents under long-term care.
Education
High School Diploma -
CE BYRD
SHREVEPORT, Louisiana05.2010
Skills
- Customer service
- Computer literacy
- Time management
- English
- Microsoft word
Timeline
Help Desk Technician
Teleperformance USA
02.2022 - 07.2024
CNA - Certified Nursing Assistant
CHRISTUS Health
02.2022 - 04.2023
CNA - Certified Nursing Assistant
The glen
02.2021 - 07.2022
High School Diploma -
CE BYRD
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