Brittany Blackshear
Hardeeville,SC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Walmart
10.2016 - 04.2023
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Store Lead
The Childrens Place
01.2007 - 01.2016
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered questions about store policies and addressed customer concerns.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised daily operations by directing customer service, inventory and sales operations.
Education
Associate of Applied Science - Registered Nurse
Technical College of The Lowcountry
Beaufort, SC11.2025
High School Diploma -
Jasper County High School
Ridgeland, SC05.2004
Skills
- PTCB Certified
- Critical Thinking
- Drug Storage Procedures
- Labeling Prescriptions
- Patient Confidentiality
- Medicare and Medicaid Processes
- Problem-Solving Skills
- Updating Medication Histories
- Ordering and Stocking Medications
- Pharmacy Records Management
- Active Listening
- Assisting Pharmacists
- Team Collaboration
- Patient Education
- Dispensing Procedures
- Retail Sales
Timeline
Pharmacy Technician
Walmart
10.2016 - 04.2023
Store Lead
The Childrens Place
01.2007 - 01.2016
Associate of Applied Science - Registered Nurse
Technical College of The Lowcountry
High School Diploma -
Jasper County High School
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