PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Timeline
AWARDS

Brittany Boils

Somerset Community College
Albany,KY
9
years of professional experience

Results-oriented professional with experience in higher education and management. Proven expertise in PeopleSoft, OnBase, Starfish, and Blackboard. Holds Associate in Science and Associate in Arts degrees with a 4.0 GPA, demonstrating strong organizational, communication, leadership, customer service, and problem-solving skills.

Work History

Employee

4 Years 8 Months
Somerset Community College | 02.2022 - Current
  • Work effectively with students, faculty, staff, and administration.
  • Demonstrate professionalism, reliability, organization, and strong communication skills.
  • Maintain accurate records and handle information with attention to detail.
  • Utilize PeopleSoft, OnBase, Starfish, and Blackboard in daily responsibilities.
  • Navigate multiple software platforms and institutional processes.
  • Provide professional support within a higher education environment.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Shift Manager

4 Years
Sonic | 01.2018 - 01.2022
  • Supervised daily restaurant operations and coordinated team members during assigned shifts to ensure smooth service.
  • Led and directed employees to maintain operational efficiency and high service standards.
  • Trained and supported employees in company procedures and customer service.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Addressed customer concerns professionally and resolved issues to enhance customer satisfaction.
  • Maintained high standards for cleanliness, food service, safety, and customer satisfaction.
  • Managed multiple responsibilities in a fast-paced environment.
  • Demonstrated strong leadership, communication, teamwork, and decision-making skills.

Education

Associate in Science

Somerset Community College | Somerset KY | 12-2026

GPA: 4.0

  • Awarded President's List- Fall 2024- Summer 2026

Associate in Arts

Somerset Community College | Somerset KY | 12-2026

GPA: 4.0

  • Awarded President's List- Fall 2024-Summer 2026

Skills

PeopleSoft
OnBase
Starfish
Blackboard
Microsoft Office
Records management
Data Entry
Student Information Systems
Document Management
Team leadership
Higher Education Experience
Student Support
Customer Service
Admin support
Time management
Communication
Problem Solving
Attention to Detail
Team Collaboration
Employee training
Ability to Work in Fast-Paced Environments

Accomplishments

  • 4.0 GPA
  • Associate in Science
  • Associate in Arts
  • Continuing education: Bachelor's degree at University of the Cumberlands (current)

Timeline

Employee

Somerset Community College
02.2022 - CurrentRead More

Shift Manager

Sonic
01.2018 - 01.2022Read More

Somerset Community College

Associate in Science
Read More

Somerset Community College

Associate in Arts
Read More

AWARDS

2025- 2nd Quarter Employee Recognition Award

2026- 2nd Quarter Employee Recognition Award

Brittany Boils