Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Booth

Neosho,MO

Summary

Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 3+ years in the customer service industry. Trained several different software programs.

Astute professional highly skilled at handling patient and customer issues and questions.

Hardworking customer service associate brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office or business operations with continuous flow of patients, customers and assignments.

Meticulous in completing tasks and always ready to help team members.

Detail oriented and efficient and I also love to clean and organize.

Overview

17
17
years of professional experience

Work History

Cleaning Contractor

Helpful Hands Cleaning
08.2025 - Current
  • Conducted thorough cleaning and sanitization of residential and commercial properties.
  • Managed inventory of cleaning supplies and equipment to ensure operational efficiency.
  • Trained new team members on best practices and safety protocols in cleaning techniques.
  • Implemented quality control measures to uphold high standards of cleanliness and customer satisfaction.

Commercial Janitorial Cleaner

Schmidt Refrigeration and Restaurant Service
10.2008 - Current

Conducted thorough cleaning operations after significant installation tasks to maintain safety and professionalism.

ER Unit Secretary

Freeman Health System
05.2014 - 05.2017
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Received and routed laboratory results to correct clinical staff members.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

Education

Certification - Cosmetology

Vatterott College - Berkeley
Joplin Mo
05.2011

Skills

  • Multitasking Abilities
  • Excellent Communication
  • Written Communication
  • Self-Motivated
  • First Aid/CPR
  • Detailed
  • Good Telephone Etiquette
  • Problem-Solving
  • Attention to tasks that need to be done
  • Organization and Time Management
  • Planning and Coordination
  • Reliability and punctuality
  • Professional appearance
  • Floor maintenance
  • Health and safety regulations
  • Health and safety compliance
  • Laundry
  • Waste management
  • Hazardous material handling
  • Record keeping
  • Interior and exterior window washing
  • Restroom upkeep
  • Commercial and residential cleaning

Timeline

Cleaning Contractor

Helpful Hands Cleaning
08.2025 - Current

ER Unit Secretary

Freeman Health System
05.2014 - 05.2017

Commercial Janitorial Cleaner

Schmidt Refrigeration and Restaurant Service
10.2008 - Current

Certification - Cosmetology

Vatterott College - Berkeley