Brittany Bourquin

-Trained in online order pickup and fulfillment of online orders for guests

-Helped assist in store wide price change weekly to maintain the current prices of items for guests

-Helped with remodeling displays and aisles.

-Maintained and corrected accurate item counts while stetting up the new displays.

-communicating with other presentation team leads and coworkers to ensure the completion of the set before moving onto another set.

-Managed time efficiently in order to complete all tasks within deadlines.

-Adaptable and proficient in learning new concepts quickly and efficiently.

-Used critical thinking to break down problems, evaluate solutions and make decisions.

• Responded to customer requests for products, services, and company information.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Exhibited high energy and professionalism when dealing with clients and staff.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Maintained productivity and quality standards at all times.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.

• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Checked food temperature regularly to verify proper cooking and safety.