Brittany Bowman
Cleveland,OH
Summary
Dynamic professional with extensive experience in customer service and hospitality. Proven ability to enhance client satisfaction and resolve issues efficiently. Committed to fostering positive relationships and delivering exceptional service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Bartender
On Tap Bar & Grill
Cuyahoga Falls, Ohio
01.2021 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted in training new servers on restaurant procedures and service standards.
- Managed cash register operations, including processing payments accurately.
- Supported special events by setting up dining areas and serving guests effectively.
Membership Growth Consultant
Dedicated Senior Medical Center
Cleveland, Ohio
10.2021 - 03.2023
- Developed strategies for improving patient engagement and satisfaction at a senior medical center.
- Collaborated with healthcare teams to enhance operational workflows and care delivery processes.
- Conducted assessments to identify patient needs and recommend tailored healthcare solutions.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
Education
Associate of Arts - Cosmetology
Paul Mitchell The School
Twinsburg, OH03-2026
Skills
- Customer service
- Hospitality service expertise
- Cosmetology techniques
- Product knowledge
- Retail sales
- Relationship building and management
- Schedule management
Accomplishments
- Honors In Color
Websites
Certification
- Infection Prevention Certification
References
References available upon request.
Timeline
Membership Growth Consultant
Dedicated Senior Medical Center
10.2021 - 03.2023
Server/Bartender
On Tap Bar & Grill
01.2021 - Current
Associate of Arts - Cosmetology
Paul Mitchell The School