Summary
Overview
Work History
Education
Skills
References
Timeline
Receptionist
Brittany Bramley

Brittany Bramley

Seminole,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Over 20 years of customer service experience. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Environmental Services Housekeeper

UNITED JANITORIAL SOLUTIONS
12.2023 - Current
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and lab and radiology rooms to minimize risks to patients and medical personnel.

Financial Assistance Specialist

BayCare Health Systems
03.2019 - 09.2022
  • Interviewed patients at bedside as well as through phone, mail, and email services to determine eligibility for Financial Assistance and insurance programs
  • Worked as a liaison between uninsured patients and community agencies, offering resources within the community and referrals for coverage options
  • Assisted eligible patients with completing Medicaid applications
  • Worked in many programs at once to verify insurance coverage, Medicaid eligibility, Florida county insurance plans, noting in patients' chart, and verifying information obtained through TransUnion
  • Working alongside Caseworkers and Healthcare navigators for marketplace and disability coverage
  • Attended benefits in the community to provide information to the patients outside of BayCare.
  • Assisted in interviews with possible new hires and being there to answer any questions they may have. Providing input with the team after to ensure applicants seem right for position.
  • Received quarterly kudo and nominated for nova star award for going above and beyond for patient.

Registrar II

BayCare Health Systems
02.2015 - 03.2019
  • Patient transition of care for all BayCare facilities
  • Placing patients in assigned bed and changing Physicians and diagnosis
  • Completed registrations at bedside with patients checked into ER
  • Scheduler for Outpatient Therapy department with both front and back desk experience
  • Obtaining insurance authorizations for patients' upcoming visits
  • Collected co-pays and deductibles when due
  • Hospital to hospital transfers for all floors
  • Experience in downtime procedures for registration and clinical staff.
  • Worked closely with audiologist preparing new patient charts as well as updating charts for established patients. Keeping her schedule consistent and maintaining amount of new patients and follow ups to ensure she has the time needed for each patient. Worked as liason with ENT office to schedule patients referred for cochlear implants and follow up appointments as well as insurance authorizations

Education

H.S. Diploma - undefined

Southwick Tolland Regional High School
Southwick, MA
06.2003 - undefined

Skills

Proficient in Microsoft Office and many other hospital-based programsundefined

References

References furnished upon request.

Timeline

Environmental Services Housekeeper

UNITED JANITORIAL SOLUTIONS
12.2023 - Current

Financial Assistance Specialist

BayCare Health Systems
03.2019 - 09.2022

Registrar II

BayCare Health Systems
02.2015 - 03.2019

H.S. Diploma - undefined

Southwick Tolland Regional High School
06.2003 - undefined

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Brittany Bramley