Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Brandon

New York,NY

Summary

Adept at property maintenance and customer service, I leveraged carpentry and organizational skills at NYCHA to enhance tenant support and streamline operations. Demonstrated excellence in upselling and relationship building across roles, significantly boosting revenue and repeat business. Achieved high accuracy in transaction handling, embodying a proactive and achievement-focused approach. Disciplined [Job Title] consistently performs quality work prior to deadlines and meets all assigned goals. Punctual and energetic individual skilled in maintaining property grounds and verifying property safety. Strong familiarity with various landscaping tools and treatments.

Overview

13
13
years of professional experience

Work History

Property Caretaker

NYCHA
04.2023 - 07.2023
  • Performed minor repairs as needed by utilizing a diverse skill set in areas like carpentry, plumbing, electrical work, painting.
  • Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
  • Landscaped grounds and maintained appearance by mowing lawns, trimming hedges and planting flowers and shrubs.
  • Prepared rental agreements and documentation for accurate, up-to date property management records.

Ticket Sales Agent

Dave and Buster
10.2019 - 12.2020
  • Collaborated with marketing team to develop promotional strategies for upcoming events.
  • Identified opportunities for improvement in sales processes, implementing changes that led to enhanced efficiency within the department.
  • Maximized revenue with strategic upselling of premium seating options and event packages.
  • Contributed to successful events by working closely with operations staff to communicate venue capacity and requirements.
  • Developed strong relationships with clients, leading to increased group bookings and referrals.
  • Maintained accurate records of transactions and seat availability in the ticketing system.

Cashier

Dollar Tree Inc.
01.2017 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Ticket Sales Associate

Bowtie American Cinemas
03.2014 - 11.2016
  • Processed group orders for organizations, schools, or businesses, coordinating seating arrangements according to specific needs or requests.
  • Assisted customers in navigating the online ticketing platform, resulting in a seamless purchasing experience.
  • Achieved high sales conversion rates by effectively addressing customer inquiries and concerns.
  • Provided excellent problem-solving abilities when addressing complex situations such as seat changes or cancellations due to unforeseen circumstances.
  • Boosted customer satisfaction by providing timely and accurate ticketing services.
  • Maximized revenue through upselling and cross-selling additional event tickets and packages.

Cashier

CVS Pharmacy
08.2010 - 11.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

PHILLIPS GLOBAL INSTITUTE
128 Mallory Ave Jersey City
05.2012

Skills

Cleaning proficiency

Organizational abilities

Carpentry Abilities

Property Maintenance

Waste Management

Security management

Timeline

Property Caretaker

NYCHA
04.2023 - 07.2023

Ticket Sales Agent

Dave and Buster
10.2019 - 12.2020

Cashier

Dollar Tree Inc.
01.2017 - 04.2019

Ticket Sales Associate

Bowtie American Cinemas
03.2014 - 11.2016

Cashier

CVS Pharmacy
08.2010 - 11.2013

High School Diploma -

PHILLIPS GLOBAL INSTITUTE

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Brittany Brandon