- Adventure Travel
- Camping
- Music
- Video Gaming
Brittany Bravo
Port St Lucie,FL
Summary
Professional in food service industry with strong background in customer interaction and service delivery. Proven ability to work collaboratively in team setting and adapt to changing needs while maintaining focus on quality. Known for reliability, efficient service, and friendly demeanor.
Overview
9
9
years of professional experience
Work History
Ice Cream Server
Twistee Treat
Port St Lucie, Fl
12.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring accurate order fulfillment.
- Operated point-of-sale system efficiently, handling cash and card transactions swiftly.
- Maintained cleanliness and organization of serving area, adhering to health and safety standards.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Utilized proper portion control to determine customers receive correct portion size.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Developed loyal customer base through personalized service and remembering regulars' preferences.
- Conducted daily opening and closing procedures, ensuring readiness for business.
Ice Cream Server
Carvel Ice Cream Store
Port St Lucie, FL
10.2020 - 12.2020
- Implemented upselling techniques to increase sales while providing personalized recommendations to customers.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
Dishwasher
Rippers
Palm City, FL
07.2017 - 08.2020
- Operated commercial dishwashing machinery to maintain cleanliness and sanitation standards.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Reduced dish breakage by carefully handling delicate items during the washing process.
Education
High School Diploma -
Port St Lucie Highschool
Port St Lucie, FL05-2022
Skills
- Teamwork
- Customer engagement
- Patience and empathy
- Customer service
- Working under pressure
- Work area cleanliness
- Order taking
- Cash handling
- Speed and efficiency
- Reliability and punctuality
- Headset operation
- Stocking and organizing
Interests
Timeline
Ice Cream Server
Twistee Treat
12.2021 - Current
Ice Cream Server
Carvel Ice Cream Store
10.2020 - 12.2020
Dishwasher
Rippers
07.2017 - 08.2020
High School Diploma -
Port St Lucie Highschool