Brittany Brice
Lehigh ,OK
Summary
Proven professional with a track record of enhancing operations at Coal County Court Clerk, adept in computer literacy and exceptional communication. Excelled in roles requiring attention to detail and superior organization, significantly improving court document processing efficiency. Skilled in customer service, seamlessly managed inquiries and fostered positive interactions.
Overview
19
19
years of professional experience
Work History
1st Deputy
Coal County Court Clerk
09.2012 - 11.2024
- Input court documents into the computer, keep permanent records of all proceed of the District Court for Civil, Criminal, Probate, Juvenile, Domestic Relations, Small Claims, Ect.
- Maintains appearance dockets for each court date. Giving proper notice for each case. Appeared in Court and prepared court minutes & court orders for the presiding judge.
- Answered phone calls, Logged incoming/ Outgoing mail. Collect fees for court proceedings and prepared daily deposits with the county treasure.
- Assisted Attorneys, Defendants, Judges, Bailiff, general public to maintain an organized schedule for the District Court
- Worked with other state agencies such as Service Oklahoma, Oklahoma judicial Court, OSBI, Oklahoma Wildlife Dept., Oklahoma Administrative Office of the Court, Oklahoma Office of Juvenile Affairs, Department of Human Services
Teller
Shamrock Bank
08.2010 - 08.2012
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Log daily deposit from the overnight drop box.
- Maintained 2 Automatic teller machines
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Trained new hires on customer service policies and procedures.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Maintained friendly and professional customer interactions.
Inbound Sales Representative
Prepaid Legal
10.2005 - 08.2007
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Supported sales department in handling new subscriber orders, account inquiries and assigned tasks.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
Education
High School Diploma -
Coalgate Public School
Coalgate, OK05-2005
Skills
- Attention to detail
- Communication
- Time Management
- Customer Service
- Organization
- Computer literacy
- Problem solving
Timeline
1st Deputy
Coal County Court Clerk
09.2012 - 11.2024
Teller
Shamrock Bank
08.2010 - 08.2012
Inbound Sales Representative
Prepaid Legal
10.2005 - 08.2007
High School Diploma -
Coalgate Public School
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