Brittany Brown
Cincinnati,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Quality Control and Assurance Specialist
Easter Seals
01.2024 - Current
- I monitor and evaluate products or processes to ensure they met the highest standards of quality and reliability
- My role involved implementing and maintaining quality control procedures, conducting inspections, and analyzing data to identify areas for improvement.
Customer Service Rep
OnStar
10.2020 - 01.2024
- I facilitated vehicle service setups for customers, ensuring their needs were met efficiently and effectively
- I also guided clients through the process of activating services, addressing inquiries regarding service options, and proficiently handling payment transactions while being sure to show attention to detail and great customer service.
Hiring Supervisor
Live Xchange
03.2017 - 01.2023
- I supervised the hiring process and ensured that all procedures were followed currently.
Paraprofessional
Cincinnati Public Schools
08.2010 - 05.2019
- Responsibilities included assisting teachers in classroom management, preparing instructional materials, providing one-on-one support to students with special needs, supervising students during activities, and sometimes even delivering lessons under the supervision of a certified teacher.
Education
Associate of Arts - Media Anagement
OHIO MEDIA SCHOOL
11-2022
Skills
- Communication Skills
- Problem-Solving
- Collaboration
- Time Management
- Analytical Skills
- Customer Relations
- Quality Assurance
- Expert Problem Solving
- Advanced Communication
- System installations
- Proficient in Software
- Documentation Management
- Management Collaboration
- Quality Assessment
- Project Planning
- Written Communication
- Problem-solving abilities
- Data Analysis
- Interpersonal Skills
Languages
English, Fluent
Affiliations
- I volunteer at my church as an administrative assistant.
- I do social media content and produce podcast
- Im a voiceover artist
References
References available upon request.
Timeline
Quality Control and Assurance Specialist
Easter Seals
01.2024 - Current
Customer Service Rep
OnStar
10.2020 - 01.2024
Hiring Supervisor
Live Xchange
03.2017 - 01.2023
Paraprofessional
Cincinnati Public Schools
08.2010 - 05.2019
Associate of Arts - Media Anagement
OHIO MEDIA SCHOOL