Brittany Brown
Linden,NJ
Summary
Dedicated professional with extensive experience in security operations and customer service. Skilled in utilizing advanced security technology and managing multiple tasks efficiently. Seeking to leverage training expertise and commitment to safety in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Newark, New Jersey
07.2021 - Current
- Screen passengers and luggage for prohibited items using advanced security technology.
- Trained new officers on standard operating procedures and best practices for security checks, enhancing team readiness.
- Upheld strong customer service standards while completing screenings.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
Recovery Clerk
BJ's Wholesale
Kearny, New Jersey
04.2019 - 07.2021
- Assisted customers in locating products and provided excellent service.
- Trained new staff on store policies and recovery procedures effectively.
- Monitored stock levels and reported inventory discrepancies to management.
- Implemented efficient restocking processes to enhance product visibility.
- Organized merchandise on shelves for optimal customer accessibility.
- Collaborated with team members to maintain store cleanliness and organization.
Package Handler
UPS
Parsippany, New Jersey
03.2018 - 03.2019
- Loaded and unloaded trucks with precision and care for package safety.
- Sorted packages by destination to ensure efficient delivery routes.
- Operated conveyor systems to move packages through processing areas.
- Inspected packages for damage before shipment to guarantee quality control.
- Collaborated with team members to meet daily operational goals effectively.
- Followed safety protocols to minimize workplace accidents and injuries.
- Assisted in training new employees on package handling procedures and safety practices.
Education
High School Diploma -
Technology High School
Newark, NJ06-2017
Skills
- Security screening
- Screening procedures
- Security technology
- Risk assessment
- Safety compliance
- Data analysis
- Time management
- Dependability
- Customer service
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2021 - Current
Recovery Clerk
BJ's Wholesale
04.2019 - 07.2021
Package Handler
UPS
03.2018 - 03.2019
High School Diploma -
Technology High School