Brittany Burdin
Avoca ,NY
Summary
Detail-oriented professional skilled in logistics coordination and effective communication. Proven ability to manage schedules and support team collaboration in fast-paced environments, ensuring optimal service delivery and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Dispatcher
FleetPride
Bath, New York
03.2025 - Current
- Monitored incoming and outgoing communication for service requests and updates.
- Coordinated logistics between drivers and clients for efficient service delivery.
- Utilized dispatch software to track vehicle locations and status updates.
- Assisted in managing schedules to optimize route assignments for drivers.
- Communicated effectively with team members to ensure smooth operations.
- Documented service calls and maintained accurate records of dispatch activities.
- Supported emergency response efforts by prioritizing urgent requests promptly.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Teachers Aide
Corning Painted Post Central School
Corning, New York
11.2024 - 01.2025
- Assisted teachers in preparing instructional materials for classroom activities.
- Supported students with special needs during lessons and group work.
- Monitored student behavior and maintained a positive learning environment.
- Organized classroom supplies and ensured materials were readily available.
- Helped implement lesson plans and facilitated small group discussions.
- Supervised students during lunch and recess to ensure safety and engagement.
- Supervised children and participated with children in activities.
Detail Technician
Wilkins RV
Bath, New York
09.2023 - 10.2024
- Inspected vehicles for cleanliness and adherence to company standards.
- Applied detailing products using proper techniques and equipment.
- Assisted team members in achieving efficient workflow during peak hours.
- Maintained inventory of cleaning supplies and requested restocks as needed.
- Operated vacuum and polishing machines following safety guidelines.
- Documented completed tasks to ensure quality control and accountability.
- Polished chrome trim pieces with metal polish to restore shine to dull surfaces.
Teachers Aide
St.Anns Academy
Hornell, New York
09.2022 - 06.2023
- Assisted teachers in preparing instructional materials for classroom activities.
- Supported students with special needs during lessons and daily tasks.
- Monitored student behavior to ensure a positive learning environment.
- Prepared and organized classroom supplies for various educational projects.
- Facilitated small group activities to enhance student engagement and understanding.
- Communicated effectively with teachers regarding student progress and challenges.
- Maintained cleanliness and orderliness of classroom and learning materials.
- Supervised children and participated with children in activities.
Dental Assistant
Rushville Health Center
Rushville, New York
02.2018 - 05.2019
- Assisted dentists during procedures and maintained sterile environments.
- Prepared examination rooms and organized dental instruments efficiently.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using electronic health record systems securely.
- Monitored inventory levels and ordered dental supplies as needed.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Education
Certified Nursing Assistant -
Wildwood Boces
Hornell, NY05-2012
High School Diploma -
Avoca Central School
Avoca, NY06-2011
Skills
- Dispatch software
- Problem solving
- Time management
- Attention to detail
- Data entry accuracy
- Critical thinking
- Dispatch coordination
- Emergency protocols
- Route planning
- Customer service
- Prioritizing calls
References
References available upon request.
Timeline
Dispatcher
FleetPride
03.2025 - Current
Teachers Aide
Corning Painted Post Central School
11.2024 - 01.2025
Detail Technician
Wilkins RV
09.2023 - 10.2024
Teachers Aide
St.Anns Academy
09.2022 - 06.2023
Dental Assistant
Rushville Health Center
02.2018 - 05.2019
Certified Nursing Assistant -
Wildwood Boces
High School Diploma -
Avoca Central School