Brittany Burghardt
Pueblo,CO
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping for patients.
Overview
22
22
years of professional experience
Work History
Registered Medical Assistant
Uchealth Parkview
Pueblo, CO
01.2023 - Current
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Documented notes during patient visits.
- Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Kept facility stocked with necessary supplies, equipment and instruments.
Registered Medical Assistant
Southern Colorado Clinic
Pueblo, CO
12.2021 - 06.2023
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed patient assessments, including vital signs and medical history documentation.
- Documented notes during patient visits.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
Receptionist
Steve & son's auto glass
Pueblo, CO
03.2022 - 03.2023
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Coordinated pick-up and delivery of express mail services.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Scheduled and confirmed appointments and meetings for management team.
- Answered and directed incoming calls using multi-line telephone system.
Aide Assistant
Southside Building Blocks
Pueblo, CO
01.2021 - 12.2022
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Introduced learning activities and imaginative play to teach children to explore.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Worked closely with colleagues to ensure smooth running of operations.
Server
Do Drop Inn
Pueblo , CO
04.2021 - 11.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
The Sunset in Bar and Grill
Pueblo, CO
01.2006 - 03.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Informed customers of daily specials and signature menu items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
Food Service Worker
Orange Julius
Pueblo, CO
01.2003 - 11.2006
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Followed established cash handling procedures when collecting payment from customers.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Ensured that all foods were prepared according to health department regulations.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Set up, restocked and cleaned dining areas.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Clothing Sales Associate
Pacific Sunwear
Pueblo, CO
01.2004 - 11.2005
- Processed cash and card transactions at checkout, ensuring accuracy in handling payments and giving change.
- Prepared and maintained a clean, organized store environment, enhancing the shopping experience.
- Utilized POS systems to process sales, returns, and exchanges efficiently.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
Associate of Applied Science -
Intellitec
Pueblo, CO09-2022
High School Diploma -
South High School
Pueblo, CO05-2006
Skills
- Fast Learner
- Professional appearance
- Task prioritization
- First aid and CPR
- Memory retention
- People person
- Strong work ethic
Timeline
Registered Medical Assistant
Uchealth Parkview
01.2023 - Current
Receptionist
Steve & son's auto glass
03.2022 - 03.2023
Registered Medical Assistant
Southern Colorado Clinic
12.2021 - 06.2023
Server
Do Drop Inn
04.2021 - 11.2021
Aide Assistant
Southside Building Blocks
01.2021 - 12.2022
Server
The Sunset in Bar and Grill
01.2006 - 03.2020
Clothing Sales Associate
Pacific Sunwear
01.2004 - 11.2005
Food Service Worker
Orange Julius
01.2003 - 11.2006
Associate of Applied Science -
Intellitec
High School Diploma -
South High School