Jessica Burris
Charleston,SC
Summary
Adaptable Clinical Medical Assistant with 7+ years of experience delivering remote and in-person patient care across multi-specialty settings. Skilled in clinical triage, chart prep/documentation, electronic prescribing, develop individualized care plans, minor procedures, diagnostic testing, and patient education. Fast learner with strong technical proficiency with telehealth tools who thrives both independently and in team environments. Currently pursuing ISSA personal training certification to further enhance virtual health and wellness programming.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Holy City Med Urgent/Primary Care
10.2023 - Current
- Virtual and on-site patient triage
- Patient vitals and appropriate diagnostic laboratory testing
- Effective multitasking in fast-paced urgent care setting
- IV application, phlebotomy, EKGs, Duo Nebulizer, GLP-1 education/dosing
- Manage approximately 30 daily inbound calls and emails from patients, pharmacies, and referral follow-ups- to take relief from providers in clinic
- Collaborating with diverse teams onsite and virtually
- Deliver personalized nutrition education, care plans, and exercise guidance for patients on GLP-1 therapy, supporting long-term lifestyle and weight management goals
- Provide care, including emergent, primary care, sports, and wellness physicals in both in-person and telehealth settings
- HIPPA/OSHA compliant within patient Electronic health records (EHR)
Medical Assistant 2
MUSC Interventional Radiology/Ultrasound Procedures
08.2022 - 02.2025
- Work one-on-one with radiology attending and resident to support diagnostic and Interventional imaging
- Conducted remote patient scheduling, triage, and follow-up using EPIC Electronic Medical Records.
- Facilitated preparation and assistance for ultrasound-guided clinical procedures
- Maintained efficient, independent ultrasound workflow in fast-paced OR settings
- Educated and supported patients through pre and post-operative care processes
- Documented patient care and time logs in compliance with clinical and state regulatory protocols
Registered Medical Assistant
Roper St. Francis Express Care
06.2021 - 06.2022
- Scheduled patient check-ins to support ongoing care and monitoring
- Managed triage and assisted with ordering or performing diagnostic tests
- Facilitated hands-on training for staff in orthopedic immobilization techniques
- Virtual encounter follow-ups and messaging
- Coordinated and prioritized multiple provider needs for roughly 40-50 patients in real-time during clinic operations
- Verified and processed medication refill requests with pharmacy staff
- Performed insurance verification and eligibility checks
Medical Assistant
COVID Testing & Vaccination - Travel RMA
07.2020 - 01.2022
- Educated patients on CDC guidelines and health protocols
- Individually managed and supported 10–20 onsite team members
- Supported virtual care teams with timely and accurate documentation
- Effectively balanced solo and team-based responsibilities with punctual travel statewide
- Taught, demonstrated, & applied proper PPE donning and doffing to ensure staff safety and compliance with protocols
- Administered COVID-19 tests (PCR & antigen) and participated in mass immunization clinic coordination
Registered Medical Assistant
Trident Orthopedics & Trauma
07.2019 - 07.2020
- Completed pre-visit chart preparation and insurance verification using Athena EMR
- Upheld a high standard of professionalism in verbal communication with external medical teams
- Ensured accurate chart documentation and triage prior to provider encounters
- Performed casting and splinting procedures for both upper and lower extremities
- Assisted with steroid injection procedures and provided patient education on post-care and expectations
- Coordinated telehealth services and scheduled appointments efficiently via Doximity
Registered Medical Assistant
Charleston ENT & Allergy
10.2018 - 06.2020
- Dedicated workdays to triage call center operations, managing high volumes of patient inquiries
- Gained part-time cross-specialty experience in Asthma & Allergy and Plastic Surgery settings
- Conducted ENT-related audiology testing and ensured compliance with sterilization and safety standards
- Skilled in assisting with ENT procedures including cerumen removal, foreign body extraction, vertigo maneuvers (e.g., Epley), tonsil stone extraction, tongue-tie evaluation, and allergy skin testing
- Processed electronic prescriptions in a timely manner, verifying dosing accuracy and reviewing compound medication details
Skills
- Cross-trained across specialties and highly adaptable to both in-person and remote environments
- Proficient in multiple EMR systems (EPIC, Elation, Athena, Nextgen, Eclinicalworks)
- Thrive in both independent and team-based settings
- Fast learner with strong technical proficiency
- Developing care plans for patients with chronic and long-term health conditions
- Committed to ongoing learning in nutrition, wellness, and exercise science, with a strong personal interest in evidence-based food science and fitness education
Certification
- ISSA Fitness & Nutrition Certification (in progress)
- Focused on long-term lifestyle coaching and chronic health management
- Certified RMA
- CPR/BLS Certified
Awards
Recognized for excellent patient care and peer mentoring, Selected to train new staff on sterile procedures and orthopedic care, Transitioned from PRN to full-time by request based on performance
Timeline
Registered Medical Assistant
Holy City Med Urgent/Primary Care
10.2023 - Current
Medical Assistant 2
MUSC Interventional Radiology/Ultrasound Procedures
08.2022 - 02.2025
Registered Medical Assistant
Roper St. Francis Express Care
06.2021 - 06.2022
Medical Assistant
COVID Testing & Vaccination - Travel RMA
07.2020 - 01.2022
Registered Medical Assistant
Trident Orthopedics & Trauma
07.2019 - 07.2020
Registered Medical Assistant
Charleston ENT & Allergy
10.2018 - 06.2020
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