Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Burlingame

Mashpee,MA

Summary

Results-driven professional with expertise in managing office operations, scheduling, and documentation while achieving high customer satisfaction. Proven skills in payroll processing, record-keeping, and team coordination, leading to improved efficiency and positive client relationships. Strong work ethic and decision-making abilities enhance overall office performance.

Overview

12
12
years of professional experience

Work History

Office Administrator

Cape Cod CPR
South Yarmouth, United States
08.2023 - Current
  • Coordinate and schedule training courses, ensuring timely execution.
  • Process certification cards in compliance with training center policies.
  • Manage administrative duties, including record-keeping and customer inquiries.
  • Support instructors with class administration and logistics.
  • Oversee bookkeeping, invoicing, and budget tracking to maintain financial accuracy.
  • Process payroll efficiently for employees.
  • Maintain office supply inventory and ensure smooth daily operations.

Customer Contact Center Specialist

Cape Cod Five Cents Savings Bank
Hyannis, United States
08.2019 - 08.2023
  • Assisted customers with banking inquiries, transactions, and online banking support.
  • Provided technical assistance for mobile and automated banking services.
  • Maintained deep knowledge of bank products and services to provide optimal solutions.
  • Made outbound calls to customers to recommend financial products.
  • Ensured compliance with confidentiality policies and federal banking regulations.

Front Desk Associate / Supervisor

Cape Cod Fitness Center
Hyannis, United States
04.2017 - 08.2019
  • Managed customer inquiries, membership sign-ups, and issue resolution.
  • Supervised front desk operations and trained new associates.
  • Handled daily cash transactions and maintained accurate financial records.
  • Assisted in scheduling and coordinating fitness classes.

Barista

Marylou’s Coffee
Hyannis, United States
08.2016 - 02.2019
  • Provided excellent customer service and managed high-volume orders.
  • Maintained and operated espresso machines, blenders, and coffee brewers.
  • Conducted cash audits and ensured transaction accuracy.
  • Memorized and executed recipes for specialty coffee beverages.

Head Cashier

Mike’s Pizza
Hyannis, United States
06.2015 - 07.2016
  • Managed daily transactions and ensured accurate cash register operations.
  • Oversaw inventory stocking and product rotation.
  • Assisted in developing standard operating procedures.
  • Provided customer service and resolved billing disputes.

Sales Associate

Marshalls
Hyannis, United States
11.2013 - 05.2015
  • Assisted customers with purchases and maintained store organization.
  • Processed returns and handled point-of-sale transactions.
  • Trained new associates and provided peer coaching.
  • Maintained adherence to company policies and ensured excellent customer experience.

Education

High School -

Nauset Regional High School
01-2015

Skills

  • Customer service and client relations
  • Administrative support and office management
  • Payroll and financial transactions
  • Scheduling and calendar management
  • Communication skills
  • Problem-solving abilities
  • CRM and payroll software proficiency
  • Data entry and documentation
  • Time management and attention to detail
  • Team collaboration and leadership

Timeline

Office Administrator

Cape Cod CPR
08.2023 - Current

Customer Contact Center Specialist

Cape Cod Five Cents Savings Bank
08.2019 - 08.2023

Front Desk Associate / Supervisor

Cape Cod Fitness Center
04.2017 - 08.2019

Barista

Marylou’s Coffee
08.2016 - 02.2019

Head Cashier

Mike’s Pizza
06.2015 - 07.2016

Sales Associate

Marshalls
11.2013 - 05.2015

High School -

Nauset Regional High School

Similar Profiles

CREATE PROFILE