Open To Work
Brittany Burns
Talbott,TN
Summary
Dedicated shift leader with a proven track record in training team members and optimizing operational efficiency. Expertise in inventory management and customer engagement, contributing to improved service outcomes and operational productivity.
Overview
19
19
years of professional experience
Work History
Cashier/Shift Leader
Caseys General Storee
Knoxville, TN
01.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with colleagues to manage inventory levels effectively.
- Resolved customer inquiries and concerns promptly and professionally.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed sales transactions to prevent long customer wait times.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Commercial Cleaner
Sodexo Commercial Cleaning
Knoxville, TN
01.2021 - 05.2022
- Collaborated with team members to complete daily cleaning tasks effectively.
- Assisted in training new staff on cleaning procedures and equipment use.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Cashier
Build-A-Bear
Knoxville, TN
11.2003 - 02.2004
- Guided customers in selecting and personalizing stuffed animals to enhance their shopping experience.
- Established a welcoming atmosphere for guests, contributing to positive overall visits.
- Helped visitors navigate facility, ensuring they found desired areas efficiently.
Education
High School Diploma -
West High School/ Family Christian Academy
Knoxville, TN05-2007
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkGig WorkPart TimeLocation Preference
On-SiteRemoteSalary Range
$13/hr - $10001/hrTimeline
Cashier/Shift Leader
Caseys General Storee
01.2022 - 03.2023
Commercial Cleaner
Sodexo Commercial Cleaning
01.2021 - 05.2022
Cashier
Build-A-Bear
11.2003 - 02.2004
High School Diploma -
West High School/ Family Christian Academy