Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brittany Calderone

Seminole,FL

Summary

Experienced hospitality professional with a strong understanding of industry trends, excellent communication skills, and solid organizational abilities. Seeking to utilize sales and customer service background in a Desired Position role to enhance team performance and achieve common goals. Excited to shift into a sales setting and contribute to collective success through teamwork.

Overview

12
12
years of professional experience

Work History

Hairstylist

Sharmaines Salon and Day Spa
10.2023 - 04.2025
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Bartender

Holiday Inn
07.2022 - 02.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server

Shepard’s Ocean Flame
03.2022 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Bar Tender

Lucky’s Bar
05.2017 - 04.2021
  • Greeted customers, answered questions and recommended specials to increase profits
  • Educated guests on daily specials and appetizers, entrees, and other menu items
  • Performed walk throughs during service to monitor guest satisfaction
  • Mixed and served alcoholic beverages in a high-volume bar setting.

Rental Service Agent

Hertz Rental Car
08.2016 - 05.2017
  • Responsible for providing industry leading levels of customer service
  • Handled escalated customer service concerns to preserve revenue streams from key customers
  • Shared detailed information regarding fleet and service options to help customers make decisions
  • Asked probing questions to determine service needs and accurately input information into system.

Sam Adam’s Grill
08.2015 - 08.2016
  • Provided a positive experience for customers in a fast-paced environment
  • Memorize menu to provide speedy and quality service to all customers
  • Attend to needs of customers
  • Perform opening and closing duties.

customer service

Dunkin Doughnuts
03.2013 - 08.2015
  • Responsible for providing exceptional, in a fast-paced environment
  • Required to know about coffee and specialty drinks and craft them in a timely fashion to ensure customer satisfaction.

Education

St Petersburg College

Cosmetology Education

Aveda Institute
Clearwater, FL
04.2021

Clearwater High School
Clearwater, FL
08.2011

Skills

  • Team-building
  • Creativity
  • Sales
  • Social media marketing
  • Detail-orientated
  • Advanced communication skills
  • Microsoft Word

Additional Information

  • HONORS , Aveda’s 2020 Scholarship Award Winner Be Aveda Pin: October student of the month for going over and beyond

Timeline

Hairstylist

Sharmaines Salon and Day Spa
10.2023 - 04.2025

Bartender

Holiday Inn
07.2022 - 02.2023

Server

Shepard’s Ocean Flame
03.2022 - 07.2022

Server/Bar Tender

Lucky’s Bar
05.2017 - 04.2021

Rental Service Agent

Hertz Rental Car
08.2016 - 05.2017

Sam Adam’s Grill
08.2015 - 08.2016

customer service

Dunkin Doughnuts
03.2013 - 08.2015

St Petersburg College

Cosmetology Education

Aveda Institute

Clearwater High School

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Brittany Calderone