Brittany Caldwell
Las Vegas,NV
Summary
Reliable and highly ambitious employee looking for the right fit, which allows me to utilize my vast skill set. Looking forward to finding a company that allows me to grow and is in need of an enthusiastic, positive and efficient addition to their company. Hoping to find a position that allows me the chance to expand on what I already know while also utilizing my skills to become an asset.
Overview
1
1
Certification
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Business Operations Manager
GRABO LLC
Las Vegas, NV
08.2020 - 07.2026
- Arranged all company logistics, international, and domestic.
- Monitored inventory levels and resolved stock discrepancies in warehouse systems.
- Prepared bills of lading, packing slips, and customs paperwork for outbound loads.
- Communicated with drivers, vendors, and internal teams on shipment status updates.
- Tracked transportation routes and adjusted plans to mitigate delays, shortages, and urgent requests.
- Supported carrier selection, load planning, and freight scheduling for employer operations.
- Created comprehensive reports on freight costs and delivery timelines to support decision-making.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Ensured accurate completion of customs documents for international shipments.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- DOT hazmat certified for all air vessel and ground shipments, international and domestic.
- Was POA for all incoming international deliveries, including reviewing all customs, entry summaries for accuracy.
- Organized documents and maintained accurate records to streamline workflow and enhance operational efficiency.
- Overall sourcing and placing manufacturing orders from our facilities located overseas.
Office Administrator/Key Holder
Outback Steakhouse
Las Vegas, NV
04.2009 - 04.2020
- Oversee customer relations and satisfaction.
- Resolved customer complaints or answered customers' questions.
- Handled phone calls, mail, and guest inquiries with professional service.
- Organize and issue daily work assignments to staff.
- Manage flow of shift changeover.
- Reconciled daily expenses, comps, and reviewed for accuracy.
- Processed invoices, purchase orders, and vendor correspondence for restaurant inventory.
- Responsible for verifying weekly bank drops.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Education
Associate of Science - Business Administration
College of Southern Nevada
Las Vegas, NV 01.2014 - 08.2016
William Floyd High School
Mastic Beach, NYSkills
- Supply chain management
- Logistics coordination
- Customs compliance
- Inventory control
- Compliance management
- Customs bond coordination
- HS coding knowledge
- DOT hazmat certification
- Inventory systems knowledge
- Proficient in all aspects of Google workspace, including Google Drive, Sheets (as well as Excel)
- Workplace training certifications
- Payroll platform utilization
- Created and implemented an employee handbook with SOPs
Accomplishments
- Employee of the year 2012 outback steakhouse.
- Employee of the month four separate times between 2012 and 2016
Certification
- Valid DOT issued hazmat certification
References
References available upon request.
Timeline
Business Operations Manager
GRABO LLC
08.2020 - 07.2026
Associate of Science - Business Administration
College of Southern Nevada
01.2014 - 08.2016
Office Administrator/Key Holder
Outback Steakhouse
04.2009 - 04.2020
William Floyd High School