Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Callison

Crab Orchard,WV

Summary

Proven leader in retail and caregiving environments, adept at boosting team performance and enhancing customer satisfaction at companies like Village Caregiving. Skilled in problem-solving and time management, consistently ensuring operational excellence and a high standard of care. Demonstrates strong ethics and compassion, significantly improving service quality and efficiency. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

14
14
years of professional experience

Work History

Caregiver

Village Caregiving
06.2021 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Key Holder

Party City
03.2018 - 06.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Assistant Manager

Dollar General
11.2018 - 01.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Shift Supervisor

Rite Aid
05.2013 - 10.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Assistant Manager

Marathon Gas Station
04.2011 - 06.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Independence High School
Coal City, WV
06.2002

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Basic Housekeeping
  • Housekeeping
  • Strong Ethics

Timeline

Caregiver

Village Caregiving
06.2021 - Current

Assistant Manager

Dollar General
11.2018 - 01.2019

Key Holder

Party City
03.2018 - 06.2021

Shift Supervisor

Rite Aid
05.2013 - 10.2018

Assistant Manager

Marathon Gas Station
04.2011 - 06.2012

High School Diploma -

Independence High School
Brittany Callison