Brittany Cannoon
Hobart,Indiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and training . Motivated to learn, grow and excel in every market i serve.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Bathroom Attendant
Opportunity Enterprises
Valparaiso, IN
02.2013 - 09.2015
- Changed and replenished paper towels and soap.
- Cleaned spills and removed waste or debris.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reported and documented resident changes in consumption or behaviors.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Provided in-depth information on nutritional care to maximize health.
- Organized and planned medical nutrition therapy for 8 patients and residents.
- Monitored feeding tubes to prevent rashes and other skin irritations to notify medical personnel of any changes.
- Daily updates on residents incidents, medical, and dietary changes on company medical logs.
Caregiver
In Home Health Care
Hobart, IN
05.2010 - 09.2020
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Sales Associate
Express Clothing
Merrillville, IN
10.2019 - 11.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Tracked stock using company inventory management software.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Gas Station Manager
Luke Oil Co
Hobart, IN
02.2019 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained cleanliness and organization of C-Store workspace, working closely with employees to systemize tasks.
- Upheld great standards of leadership for employees, consistently leading by example.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues. Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Delegated monthly and daily tasks to employees, streamlining daily progress and efficiency.
- Managed daily operations of C-Store organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Trained new employees on proper protocols and customer service standards.
- Eased team transitions and new employee orientation through effective training and development.
- Drafted invoices for completed work.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Attended management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Education
High School Diploma -
Elk Grove High School
Elk Grove, IL 09.2006 - 07.2009
Associate of Business Administration - Business Administration And Management
Brown Mackie College- Merrillville iN
Merrillville, IN 09.2013 - 11.2016
Skills
Scheduling
Inventory management
Coaching and mentoring
Relationship building
Staff training/development
MS Office
Professional telephone demeanor
Key holder experience
Money handling abilities
Retail store support
Complaint resolution
Self-direction
Order fulfillment
Timeline
Sales Associate
Express Clothing
10.2019 - 11.2021
Gas Station Manager
Luke Oil Co
02.2019 - Current
Associate of Business Administration - Business Administration And Management
Brown Mackie College- Merrillville iN
09.2013 - 11.2016
Bathroom Attendant
Opportunity Enterprises
02.2013 - 09.2015
Caregiver
In Home Health Care
05.2010 - 09.2020
High School Diploma -
Elk Grove High School
09.2006 - 07.2009