Brittany Carino
Kahului,HI
Summary
Proven Auto Body Shop Manager with expertise in operational management, customer service, and quality control. Delivered high standards in service through effective communication and robust workflow management.
Overview
16
16
years of professional experience
Work History
Auto Body Shop Manager
Bob's Auto Refinishing
Kahului, Hawaii
06.2010 - 01.2026
- Oversaw daily operations of body shop, optimizing workflow for efficient service delivery.
- Implemented quality control procedures to maintain high service standards.
- Collaborated with customers during repair process to provide timely updates and resolve concerns.
- Provided guidance and support to technicians when they encountered difficult problems or challenges.
- Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
- Ensured that all safety regulations were followed by employees while working on vehicles.
- Fostered strong customer relationships to enhance loyalty and generate referrals.
Education
Bachelor of Science - General Science
Seattle University
Seattle06-2010
Skills
- Damage assessment
- Insurance claims
- Operational management
- Customer service
- Effective communication
Timeline
Auto Body Shop Manager
Bob's Auto Refinishing
06.2010 - 01.2026
Bachelor of Science - General Science
Seattle University