Brittany Carvalheira

Pet Stylist

Petsmart

03.2023 - Current

Streamlined appointment scheduling for increased efficiency and improved client experience.
Assisted in maintaining accurate records of each pet's medical history, vaccinations status, and past grooming experiences.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Prepared pets for grooming by conducting thorough assessments of their skin, coat, ears, nails, teeth, overall health, and temperament, ensuring an appropriate and safe approach.
Enhanced customer satisfaction by providing personalized grooming services tailored to each pet's needs and preferences for both dogs and cats.
Followed effective process for bathing to remove dirt, loose hair, parasites, and hair mats.
Cleaned pet's ears to prevent ear infections.
Trimmed pet's nails using nail clippers and grinders.
Brushed dog's teeth to maintain dental health and prevent tooth decay and bad breath.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Golden Retrievers.
Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
Contributed positively to the work environment by fostering a collaborative and supportive atmosphere among team members.
Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.