Brittany Coleman
Charlotte,NC
Summary
Adaptable retail leader with 9 years of progressive experience in customer service, merchandising, and team management. Proven ability to lead high-performing teams, streamline store operations, and exceed sales targets. Passionate about learning and taking on new challenges to grow professionally.
Overview
10
10
years of professional experience
Work History
Assistant Grocery Manager
Harris Teeter
Charlotte, NC
05.2024 - Current
- Oversee nightly and early-morning stocking for a high-volume grocery department, ensuring planogram compliance and freshness standards.
- Train 12 associates on safe food-handling, shrink control, and customer-first service.
- Act as closing supervisor: cash reconciliation, safe counts, incident reports.
Store Manager
Five Below
Charleston, SC
07.2020 - 05.2024
- Directed all aspects of a 10k-sq-ft location (annual sales ≈ $3.2 M), consistently achieving top-quartile comp growth.
- Recruited, onboarded, and coached 25–30 team members; reduced turnover 18 % through targeted development plans.
- Managed scheduling, payroll, and freight flow, maintaining labor costs within 1 % of target.
- Drove merchandising execution for 10+ floor resets per year, improving conversion by 6 %.
- Upheld brand standards for cleanliness, safety, and loss-prevention (inventory shrink < 0.7 %).
Full-Time Keyholder
The Children's Place
Fayetteville, NC
07.2015 - 07.2020
- Opened/closed store, performed daily cash deposits, and assisted with weekly payroll.
- Led floor sets and visual merchandising for new collections, boosting UPT by 9 %.
- Trained sales associates on POS, credit-card goals, and customer-engagement techniques.
- Recognized twice as “Shift Leader of the Quarter” for exceeding sales targets.
Education
Bachelor of Interdisciplinary Studies - undefined
Fayetteville State University
Fayetteville, NC05.2021
Skills
- - Team Leadership & Supervision
- - Payroll & Scheduling
- - Customer Service & Conflict Resolution
- - Merchandising & Visual Standards
- - Inventory Management & Freight Control
- - Staff Training & Development
- - POS & Microsoft Office
- - Time Management & Adaptability
Timeline
Assistant Grocery Manager
Harris Teeter
05.2024 - Current
Store Manager
Five Below
07.2020 - 05.2024
Full-Time Keyholder
The Children's Place
07.2015 - 07.2020
Bachelor of Interdisciplinary Studies - undefined
Fayetteville State University