Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Hi, I’m
Brittany Collins
Fulfillment Associate
Sherman Oaks,CA
Summary
Work History
UPSEncino, CA
Fulfillment Associate
02.2022 - Current
Job overview
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
EZCorp Corporate OfficeSpring, TX
Certified Lead Pawnbroker
04.2019 - 02.2022
Job overview
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
- Priced and resold items that remained unclaimed by owners.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Performed store open and close procedures as part of shift responsibilities.
- Prepared all paperwork, checked identifying information and documented transactions.
- Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
Cinemark
Concessions Manager
12.2015 - 05.2016
Job overview
- Responsibilities were greeting customers, taking orders for food or beverage, presenting prices andpackaging options, processing cashpayments, and operating food preparation equipment.
Education
National Notary AssociationChatsworth, CA
Proof of Completion from Notarization
07.2022
University Overview
LaGrange Senior High SchoolLake Charles, LA
High School Diploma from General Studies
05.2017
University Overview
- Completed AP course(s) in English, Math, & Science
- The National Beta Club Member
- Awarded Certificate of Appreciation by Lake Area Industry Alliance Chemistry Expo
Skills
- Order Execution
- Critical Thinking
- Excellent Communication
- Customer Order Fulfillment
- Shipping and Receiving
- Data Accuracy
- Teamwork and Collaboration
- Recordkeeping Skills
- Legal Compliance
- Data Entry
- Loan Paperwork
- Cash Flow Management
Music Production
Music Production
Music production has been a hobby that I've partaking in on & off for nearly a decade, and it's something that I go back to whenever life becomes a little hectic. I truly enjoy the art behind making different sound mesh together to make one great big painting of some sort.
Timeline
Fulfillment Associate
UPS
02.2022 - Current
Certified Lead Pawnbroker
EZCorp Corporate Office
04.2019 - 02.2022
Concessions Manager
Cinemark
12.2015 - 05.2016
National Notary Association
Proof of Completion from Notarization
LaGrange Senior High School
High School Diploma from General Studies
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