Work Preference
Summary
Overview
Skills
Work History
Certification
Open To Work
Hi, I’m

Brittany Connell

Retail Manager
Summerville,SC
Brittany Connell

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Retail ManagerSales AssociateFloral AssistantServer/ Sales RepresentativeCustomer Service Manager

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemote
Location: Summerville, SC, US
Open to relocation: No

Salary Range

$17/hr - $1000/hr

Important To Me

Work-life balanceCareer advancementFlexible work hours401k matchPaid sick leavePaid time off

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
years of professional experience
1
Certification

Skills

  • Customer service management
  • Inventory management
  • Customer relations
  • Decision-making
  • Cash management
  • Employee scheduling
  • Staff recruitment
  • Hospitality and accommodation
  • Employee motivation
  • Desktops, laptops, and mobile devices
  • Delegating work
  • Hiring and onboarding

Maintained accurate cash handling and end-of-day transaction processing

Cultivated strong relationships with customers for repeat business

Facilitated targeted training initiatives to enhance employee performance

Demonstrated exceptional interpersonal skills in team dynamics

Oversaw daily operations to promote a positive atmosphere

Managed inventory effectively to support seamless retail operations

Achieved improved cash flow management through proactive monitoring

Monitored and analyzed inventory levels to support supply chain effectiveness

Implemented management strategies to drive project success

Work History

Pilot Flying J
Summerville, SC

Retail Manager
06.2023 - 01.2026

Job overview

  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Fostered a positive work environment through effective team communication and conflict resolution.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Optimized staff scheduling, balancing workload and operational needs to maximize efficiency.

The Home Depot
Summerville, SC

Sales Associate
02.2021 - 05.2023

Job overview

  • Built strong relationships with customers, providing tailored solutions and driving repeat business
  • Assisted with inventory management, conducting stock checks and restocking merchandise as needed
  • Communicated promotions and special offers to customers, supporting sales targets
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels
  • Stayed current on product features and industry trends through ongoing training sessions
  • Assisted customers in selecting merchandise, providing expert advice on products and services.
  • Maintained accurate inventory levels through effective stock management and replenishment processes.
  • Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction and retention.
  • Developed strong relationships with repeat customers by delivering personalized service tailored to individual needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Fine floral creations
Summerville, SC

Floral Assistant
03.2009 - 10.2012

Job overview

  • Provided exceptional customer service by assisting clients with selections and addressing inquiries promptly.
  • Assisted in floral arrangement design and execution for various events and occasions.
  • Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
  • Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
  • Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
  • Managed daily store operations including opening/closing procedures, cash handling, and housekeeping tasks for an organized workspace.

Waffle House
Summerville, SC

Server/ Sales Representative
03.2011 - 01.2012

Job overview

  • Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
  • Managed cash register operations and processed payments accurately during high-volume shifts.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Certification

  • ServSafe Food Manager Certification December 2025 to December 2030
  • Driver's License May 2020 to May 2028

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