Brittany Cook
Compassionate Occupational Therapy Assistant student pursuing pediatric fieldwork to enhance clinical skills and deliver client-centered support to children and families. Strong communication, organization, and attention to detail inform effective collaboration with interdisciplinary teams.
Work History
Front of House
5 Months- Operated cash register and point-of-sale system, processing dine-in and takeout orders efficiently
- Delivered food to tables while maintaining a clean, welcoming dining environment for guests
- Packaged and handed off to-go pickup orders with accuracy and efficiency
- Restocked supplies and performed cleaning duties during opening/closing procedures to support smooth operations
Customer Service & Accounts Receivable Specialist
4 Years 4 Months- Managed in-house ACH program and third-party payment processing; uploaded and posted payment files to ensure accurate financial records.
- Assisted Controller with special projects and department overflow; handled inbound calls and emails, addressing customer billing inquiries and walk-ins.
- Manage in-house ACH program, third-party payment processing, uploading, and posting payment files.
- Performed administrative tasks including filing S.O.S renewals, keying utility invoices, and generating delinquency reports to support departmental operations.
Education
High School Diploma
Associates - Occupational Therapy Assistant
Property Management Certification
Skills
Certification
• CPR
• First Aid
• Interactive Metronome
• MoCA Cognition
• Calming and De-Escalation with Children
OTA Skills
• ADL/IADL training and occupation-based intervention
• Therapeutic activities and exercises
• Fine-motor and gross-motor activity concepts
• Sensory processing concepts and age-appropriate activity adaptation
• Client and family education; home exercise program development
• Documentation and SOAP note writing
• Assistive technology and adaptive equipment concepts
• Observation, attention to detail, and safe activity setup