Danica Tubman
Trabuco Canyon,CA
Summary
Personable and reliable, with strong ability to connect with customers and ensure positive dining experience. Familiar with food safety practices and adept at managing multiple orders efficiently. Dedicated to delivering high-quality service and contributing to smooth and timely operations.
Overview
2
2
years of professional experience
Work History
Take-Out Server
California Pizza Kitchen
06.2025 - Current
- Processed take-out orders accurately, ensuring timely fulfillment and customer satisfaction.
- Assisted customers with menu selections, providing recommendations to enhance dining experience.
- Addressed customer inquiries and resolved issues promptly, enhancing overall service quality.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
Host
California Pizza Kitchen
04.2024 - 06.2025
- Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
- Assisted in training new hosts on customer service standards and operational procedures.
- Effectively communicated wait times to guests, maintaining transparency and managing expectations.
- Answered customer questions about hours, seating, and menu information.
Crew Member
Raising Cane's
09.2023 - 04.2024
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Worked front counter, drive-thru and other areas.
Education
Associate of Science - Business Administration/Economics
Saddleback College
Mission Viejo, CA05-2026
High School Diploma -
Mission Viejo High School
Mission Viejo, CA05-2024
Skills
- Food packaging
- Food preparation
- Excellent customer service
- Phone etiquette
- Food plating
- Detail-oriented
- Point of sale systems
- Customer service
- Quick learner
- Goal oriented
- Flexibility
Timeline
Take-Out Server
California Pizza Kitchen
06.2025 - Current
Host
California Pizza Kitchen
04.2024 - 06.2025
Crew Member
Raising Cane's
09.2023 - 04.2024
Associate of Science - Business Administration/Economics
Saddleback College
High School Diploma -
Mission Viejo High School