Brittany Coutant
Saugerties,NY
Summary
Proactive customer service professional skilled in relationship management, effective communication, and problem-solving. Committed to enhancing customer satisfaction and fostering strong client relationships.
Overview
10
10
years of professional experience
Work History
Child Care Leader
Burn Boot Camp
Tampa, Florida
10.2019 - 06.2021
- Ensured safety in play areas by regularly inspecting equipment and supervising activities.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Monitored children's behavior to ensure a positive group experience.
Relationship Banker
Synovus Bank
Tampa, Florida
06.2016 - 04.2018
- Built strong relationships with clients through personalized banking solutions.
- Guided customers in selecting appropriate financial products and services.
- Resolved client inquiries and issues promptly to ensure satisfaction.
- Assisted customers in opening new accounts.
- Educated customers on digital banking tools and resources for convenience.
- Developed promotional strategies to attract new customers to the bank's products and services.
Financial Services Representative
Hudson Valley Credit Union
Lake Katrine, New York
06.2011 - 04.2016
- Assisted clients in understanding financial products and services.
- Educated customers on investment options and retirement planning strategies.
- Resolved customer inquiries and issues, enhancing client satisfaction through clear communication.
- Recommended tailored financial solutions, aligning offerings with clients' individual financial goals.
- Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
- Fostered relationships with new and existing customers, strengthening loyalty through attentive service.
Education
High School Diploma -
Ellenville High School
Ellenville06-2008
Skills
- Relationship management
- Computer proficiency
- Active listening
- Effective communication
- Time management
- Team collaboration
- Problem solving
- Adaptability
References
References available upon request.
Timeline
Child Care Leader
Burn Boot Camp
10.2019 - 06.2021
Relationship Banker
Synovus Bank
06.2016 - 04.2018
Financial Services Representative
Hudson Valley Credit Union
06.2011 - 04.2016
High School Diploma -
Ellenville High School