BRITTANY DANLEY
Parrish,FL
Summary
Dedicated Telephone Operator with experience accurately routing internal and external calls quickly to ensure connections. Adept in operating switchboards with lines. Poised, eloquent, and skilled in providing top-notch front desk service to incoming clients and staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Duty CNA
Company Name
Manatee County
10.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Nurse Extern
HCA Doctors of Sarasota
Sarasota, USA
11.2020 - 11.2023
- Assessed patient vital signs, such as temperature and blood pressure.
- Recorded patient medical history and reported changes in condition to the nurse in charge.
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Performed basic nursing care procedures, such as wound care and catheter insertion.
- Assisted RNs with complex treatments and procedures for patients.
CNA/pct
HCA Blake Medical Center
Bradenton, USA
10.2020 - 08.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
Unit Coordinator/ LNA
HCA Parkland Medical Center
New Hampshire
07.2019 - 10.2020
- Manages the flow of the Emergency Department
- Toilet patients
- Obtain patient vitals
- Able to obtain 12 lead EKG's
- Set up interfacility transfers
- Facilitate interdisciplinary communication
- Ability to communicate well with patients and family
Patient Safety Attendant & Mental Health Tech
HCA Parkland Medical Center
Derry, New Hampshire
03.2019 - 10.2020
- Dealt with one-to-one mental health patients
- Helped run groups in the BHU
- Monitored one to one patient on the medical patient's side
Traveling LNA
CrestWood
Milford, NH
05.2020 - 07.2020
- Toilet patients
- Obtain patient vitals
- Fall sheets and 15/30-minute vital checks
- 2-hour checks and repositioning
- Transfer patients to and from the bed, or chair
- Ability to communicate well with patients (residents)
Technical Recruiter
Spyglass Partners LLC
Salem, New Hampshire
10.2018 - 03.2019
- Specialized in staffing solutions for contract and direct hire positions within backend data companies.
- Managed recruitment process for backend data roles.
- Facilitated both inbound and outbound call management.
- Scheduled meetings to interview potential employees.
- Streamlined resume improvement process.
Internet Sales Manager
Amesbury Chevrolet
Amesbury, Massachusetts
01.2017 - 10.2018
- Inbound and outbound calls
- Responsible for all internet sales
- Set up sales & service appointments
- Managed a team of four individuals
- Customer service
- Ensuring completion of sales and monthly quotas
- Managed and maintained relationships between partner companies and individuals in association with the company
- Maintained communication with automotive department
- Attend and present information at company meetings
Education
Rn - RN
Rasmussen Community College
Tampa, Florida12.2021
High School Diploma -
Plainfield High School
Plainfield07.2019
Skills
- Data Entry
- EKG
- Excel
- Microsoft Office
- Phone Etiquette
- Polite communication
- Active listening
- Attention to detail
- Multitasking and organization
- HIPAA compliance
- Critical thinking
Certification
Basic Life Support (BLS)
Timeline
Private Duty CNA
Company Name
10.2023 - Current
Nurse Extern
HCA Doctors of Sarasota
11.2020 - 11.2023
CNA/pct
HCA Blake Medical Center
10.2020 - 08.2021
Traveling LNA
CrestWood
05.2020 - 07.2020
Unit Coordinator/ LNA
HCA Parkland Medical Center
07.2019 - 10.2020
Patient Safety Attendant & Mental Health Tech
HCA Parkland Medical Center
03.2019 - 10.2020
Technical Recruiter
Spyglass Partners LLC
10.2018 - 03.2019
Internet Sales Manager
Amesbury Chevrolet
01.2017 - 10.2018
Rn - RN
Rasmussen Community College
High School Diploma -
Plainfield High School
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