Aniya McGhie
Atlanta,GA
Summary
Detail-oriented and compassionate healthcare professional with hands-on experience in patient care, pharmacy operations, and customer service. Proven ability to work efficiently in fast-paced environments while maintaining accuracy, professionalism, and strong patient relationships. Skilled in multitasking, communication, and supporting both clinical and administrative teams. Seeking opportunities to contribute to high-quality service and grow within the healthcare or customer-focused industries.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Private Duty CNA
Contract
Rochester, ny
01.2025 - Current
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of patient environments.
- Communicated effectively with patients to ensure comfort and understanding.
- Documented patient care in electronic health records accurately.
- Supported medical staff during procedures and examinations as needed.
- Trained new staff on patient care protocols and best practices.
- Collaborated with interdisciplinary teams to enhance patient care services.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Patient Care Technician, Emergency Department
Strong Memorial Hospital
Rochester, NY
10.2023 - 04.2026
- Assisted nursing staff with patient vital signs and health monitoring.
- Prepared and maintained patient rooms for emergency treatments.
- Supported patient mobility and comfort during hospital visits.
- Delivered direct patient care including bathing, dressing, mobility assistance, and emotional support
- Monitored and recorded vital signs, ensuring accurate documentation in patient records
- Assisted nurses with medical procedures while maintaining a sterile and safe environment
- Collected specimens and supported diagnostic procedures
- Maintained patient confidentiality and adhered to hospital protocols
- Collaborated with healthcare teams to ensure efficient, high-quality patient care
Direct Support Professional Caregiver
CDS Monarch
Rochester, ny
01.2021 - 12.2025
- Assisted individuals with daily living activities and personal care needs.
- Developed and maintained positive relationships with clients and families.
- Implemented behavioral support plans tailored to individual client requirements.
Pharmacy Technician
Wegmans
Rochester, NY
02.2019 - 08.2024
- Dispensed medications accurately to customers following safety protocols.
- Assisted pharmacists with medication management and inventory control.
- Maintained cleanliness and organization in the pharmacy workspace.
- Supported customers by answering questions about prescriptions and over-the-counter products.
- Processed prescription orders using electronic health record systems efficiently.
- Collaborated with healthcare providers to clarify medication instructions for patients.
- Trained new technicians on pharmacy procedures and customer service standards.
Emergency Department Access Specialist
Strong Memorial Hospital
Rochester
04.2021 - 10.2023
- Facilitated patient access to healthcare services and resources.
- Coordinated insurance verification and eligibility determinations for patients.
- Managed scheduling of appointments for various medical departments.
- Assisted patients in navigating the hospital's services and systems.
- Communicated effectively with patients regarding access-related inquiries.
- Maintained accurate records of patient interactions and access requests.
- Collaborated with healthcare providers to ensure seamless patient care delivery.
- Trained new staff on policies related to patient access processes.
- Performed periodic audits of user accounts to ensure compliance with established policies and procedures.
- Analyzed user feedback regarding the database systems in order to make recommendations for improvements.
Sales Associate
Journeys Shoes
Rochester, NY
02.2020 - 04.2021
- Assisted customers with selecting and fitting footwear for optimal comfort.
- Maintained organized merchandise displays to enhance shopping experience and visibility.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers on product features and care instructions for informed purchases.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Handled customer inquiries and resolved issues to ensure satisfaction during visits.
- Conducted inventory checks to ensure stock levels met store demands consistently.
- Trained new associates on store policies, product knowledge, and customer service best practices.
Education
Bachelor of Science - Biology
Norfolk State University
Norfolk, VA 08.2021 - 04.2026
Rush Henrietta Senior High
Rochester, NYSkills
- Patient care
Patient Care & Support
Insurance Verification & Claims Processing
Electronic Health Records (EHR) & Data Entry
Customer Service & Communication
Time Management & Multitasking
Medication Handling & Pharmacy Support
Vital Signs Monitoring & Clinical Assistance
Attention to Detail & Accuracy
Adaptability in Fast-Paced Environments
- Vital signs monitoring
- Electronic health records
- Team collaboration
- Customer service
- Infection control protocols
- Behavioral support implementation
- Medication management
- Problem resolution
- Feeding assistance
- Lifting and transferring
- Complex Problem-solving
- Attention to detail
- Conflict resolution
- Time management
- Compassionate communication
- Emergency response
- Physical stamina
Timeline
Private Duty CNA
Contract
01.2025 - Current
Patient Care Technician, Emergency Department
Strong Memorial Hospital
10.2023 - 04.2026
Bachelor of Science - Biology
Norfolk State University
08.2021 - 04.2026
Emergency Department Access Specialist
Strong Memorial Hospital
04.2021 - 10.2023
Direct Support Professional Caregiver
CDS Monarch
01.2021 - 12.2025
Sales Associate
Journeys Shoes
02.2020 - 04.2021
Pharmacy Technician
Wegmans
02.2019 - 08.2024
Rush Henrietta Senior High