Brittany Davidson
Fort Lauderdale,FL
Summary
Results-driven Operations and Marketing professional with expertise in team leadership, hiring, and community outreach. Skilled in building relationships with employees, clients, and community partners while enhancing processes and driving growth. Experience includes managing teams, organizing community events, and developing impactful marketing initiatives. Seeking opportunities in HR, People Operations, or Marketing to strengthen workplace culture.
Overview
6
6
years of professional experience
Work History
Community Engagement Coordinator
Mathnasium
Huntersville, North Carolina
12.2025 - Current
- Successfully organized multiple local events that increased visibility and generated new student enrollments.
- Established partnerships with local businesses and city officials to strengthen community collaboration.
- Designed marketing materials and outreach strategies that contributed to enrollment growth.
- Created promotional materials that increased community outreach engagement.
- Collaborated with center leadership to improve sales procedures and operational workflows.
- Contributed to both centers meeting or exceeding their enrollment goals.
Personal Vacation Planner
Carnival Cruise Lines
Remote, FL
10.2024 - 12.2025
- Consistently exceeded monthly sales quotas, frequently ranking among the top performers on the team.
- Managed high-volume client pipeline, fostering strong customer relationships to drive repeat business.
- Utilized CRM tools to track client interactions and streamline follow-up communication.
- Mentored new sales agents, facilitating onboarding and training to enhance team readiness.
Assistant Center Director
Mathnasium (Temple Ventures)
Tysons Corner, Virginia
09.2022 - 01.2024
- Expanded the center’s client base by over 200% through strategic outreach and partnerships.
- Implemented operational enhancements that increased efficiency and achieved profitability.
- Led community outreach initiatives to establish school partnerships and engage local families.
- Managed hiring, scheduling, onboarding, and training of instructional staff for optimal performance.
- Conducted family consultations and student assessments to tailor learning programs.
- Oversaw daily operations of learning center and managed team of 14 employees to ensure quality service.
- Monitored supply budget, controlled expenses, and ensured adequate inventory within resources.
Sales & Retention Representative
DIRECTV
Sunrise, Florida
11.2021 - 09.2022
- Consistently met retention and performance metrics in a fast-paced environment.
- Assessed service needs and proposed solutions that elevated customer satisfaction and loyalty.
- Built strong customer relationships to resolve concerns and retain accounts.
- Handled high call volumes while ensuring effective communication and problem-solving.
Senior Technical Support Representative
AT&T
Orlando, Florida
09.2020 - 11.2021
- Guided customers through complex problem resolution while maintaining a positive experience.
- Recognized for strong problem-solving and ability to de-escalate challenging situations.
- Provided advanced technical troubleshooting for customer service and connectivity issues.
- Documented cases and coordinated effective solutions across multiple internal systems, streamlining support processes.
- Analyzed customer needs to uncover potential sales opportunities
Education
Bachelor of Applied Science - Business & Organizational Leadership
Valencia College
Orlando, FLAssociate of Science - Business Administration
Valencia College
Orlando, FLSkills
- Community outreach
- Partnership development
- Lead generation
- Customer relationship management
- Marketing strategy
- Sales strategy and development
- CRM systems (Salesforce)
- Employee relations
Timeline
Community Engagement Coordinator
Mathnasium
12.2025 - Current
Personal Vacation Planner
Carnival Cruise Lines
10.2024 - 12.2025
Assistant Center Director
Mathnasium (Temple Ventures)
09.2022 - 01.2024
Sales & Retention Representative
DIRECTV
11.2021 - 09.2022
Senior Technical Support Representative
AT&T
09.2020 - 11.2021
Bachelor of Applied Science - Business & Organizational Leadership
Valencia College
Associate of Science - Business Administration
Valencia College