Brittany D. Clark
Chattanooga,TN
Summary
Results focused, quality driven professional with 13+ years in telecommunications, customer care and customer relations experience.
Overview
13
13
years of professional experience
Work History
CSL PLASMA
08.2025 - Current
- Data recording
- Venipuncture
- Testing Samples
- Preparing patients for collection procedures
- At CSL we are required to be crossed trained. Therefor my three job titles are:
- Phlebotomist, DST (Donor Tech support) & Reception Technician
- As a reception technician, We screen the donors and check all vitals, hematocrit and protein. As a DST, we disconnect donors front the machines and set them back up, and as a Phlebotomist, we do venipunctures, draw samples and send them off to our lab.
- Immediate supervisor Lora (970)290-7858
Central station Supervisor/ JR. Operations Manager
PM ALARMS, LLC
Chattanooga, TN
01.2013 - 01.2025
- Achieved high customer satisfaction by effectively managing inbound and outbound calls. Improved response times to alarms by accurately routing them to the correct authorities. Validated alarm reports with customers, ensuring service integrity. Streamlined appointment scheduling with customers, enhancing operational efficiency. Monitored installation processes to guarantee timely and professional service delivery.
- Immediate supervisor: Jacques Mack SR. (423)595-5776
LEAD/ Kennel Technician
THE ARK PET SPA AND DAYCARE
Chattanooga
01.2018 - 01.2021
- I perform tasks that involve checking in customers and pets, processing transactions, cleaning kennels, bathing both canine and feline pets, and monitoring pets while they are in daycare
- Immediate supervisor: Lauren G (423)634-0466
Education
Master of Science - Forensic Pathology/ Forensic Anthropology
UNIVERSITY OF TENNESSEE
01-2023
Associates degree - EMS
CHATTANOOGA STATE COMMUNITY COLLEGE
01-2012
High School Diploma - Leadership Academy & JROTC
RED BANK HIGH SCHOOL
01-2010
Skills
- Customer support
- Telecommunications
- Microsoft work & Excel
- Kennel Experience
Interests
Working out, Playing guitar, Painting, Traveling
Timeline
CSL PLASMA
08.2025 - Current
LEAD/ Kennel Technician
THE ARK PET SPA AND DAYCARE
01.2018 - 01.2021
Central station Supervisor/ JR. Operations Manager
PM ALARMS, LLC
01.2013 - 01.2025
Associates degree - EMS
CHATTANOOGA STATE COMMUNITY COLLEGE
High School Diploma - Leadership Academy & JROTC
RED BANK HIGH SCHOOL
Master of Science - Forensic Pathology/ Forensic Anthropology
UNIVERSITY OF TENNESSEE