Daira Reyes
Springfield,VA
Summary
Organized administrative professional with background in student services and office support. Skilled in handling administrative tasks, assisting students, and maintaining a welcoming environment reliable team player with a focus on collaboration and adaptability, ensuring smooth operations and positive outcomes.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
United States
04.2023 - Current
- Automated logistics specialist supervises and performs management or stock record and warehouse functions pertaining to receipt, storage, distribution, and issue and maintains equipment records and parts.
- Branch: Army National Guard
- Service Country: United States
- Rank: E-4
Counsuling Center Front Desk
Northern Virginia Community College
Annandale, VA
09.2024 - 03.2025
- Facilitated assistance for students and faculty to enhance their educational experience.
- Student service
- Office support in educational settings
- Handled phone calls to assist with information requests.s
- Supported international students in navigating academic and cultural challenges.
- Bilingual ( Proficient in Spanish)
Assistant manager
Mezeh Mediterranean Grill
Arlington, VA
06.2022 - 04.2023
- Promoted to Assistant Manager after 8 months
- Ensured proper setup and shutdown of restaurant operations
- Oversaw daily restaurant operations to ensure smooth service and customer satisfaction
- Managed team members to foster collaboration and maintain high service standards
- Provided timely, excellent customer service to enhance patron experience
Cashier/Cook
Mezeh Mediterranean Grill
Arlington, VA
10.2021 - 06.2022
- Adhered to safe handling policies to ensure food safety and compliance
- Prepared meals considering customer food allergies to enhance dining experience
- Supported skill development of team members in various cooking roles
- Sanitized kitchen, work station, equipment, and dishware to maintain cleanliness and hygiene
- Sanitized kitchen, work station, equipment and dishware
Education
High School Diploma -
Thomas A. Edison high school
Alexandria, VA06-2020
Associate of Science - Health Sciences
Northern Virginia Community College
Annandale, VA05-2027
Skills
- Food service operations
- Fine dining management
- Restaurant management
- Food Preparation
- Food Safety
- Inventory management
- Cash management
- Organizational skills
- Sales management
- Customer Service
- Complaint resolution
- Hospitality
- Guest services
- Team development
- Supervising Experience
- Shift Management
- Leadership
- Team leadership
- Conflict management
- Time management
- Logistics coordination
- Supply chain management
- Inventory Control
- Cost control
- Administrative support
- Project management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Windows
- Social media management
- Spanish language
- English language
- Military experience
- Security
- Coffee experience
- Fine dining restaurant experience
- Management
- Documentation review
- Quality control
- Continuous improvement
- Sales
- Customer support
- Problem-solving
- Decision-making
- Communication skills
- Staff training
- Assistant manager
- Property management
- Documentation review
- Cost control
- Customer support
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Certification
Administrative medical office procedure, August 2020 to Present, New patient inquiries, handling confidential information, medical terminology, office organization, medical ethics, insurance inquiries, payment plans, Driver's License, April 2023 to September 2030, Secret Clearance
Languages
Bilingual
English, Spanish - Fluent
Personal Information
- Title: Providing Excellence in Customer Service
- US Citizen
Timeline
Counsuling Center Front Desk
Northern Virginia Community College
09.2024 - 03.2025
04.2023 - Current
Assistant manager
Mezeh Mediterranean Grill
06.2022 - 04.2023
Cashier/Cook
Mezeh Mediterranean Grill
10.2021 - 06.2022
High School Diploma -
Thomas A. Edison high school
Associate of Science - Health Sciences
Northern Virginia Community College