Brittany Dever
Leominster,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Doordash
12.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Assistant Manager
Family Dollar
02.2022 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Plasma Center Technician
Biolife
08.2021 - 08.2021
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Participated in quality assurance and competency assessment initiatives.
- Verified patients' identification for proper sample collection.
Shared Living Job Coach
Community Resources for Justice
12.2019 - 03.2020
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Food Pantry/Community Cafe Worker
WHEAT Community Connections
03.2016 - 05.2018
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Monitored food temperatures to comply with safety regulations.
Education
High School Diploma -
PENN FOSTER HIGH SCHOOL
Scranton, PA06.2015
Skills
- Ability to maintain confidential information
- Ensure residents/clients are in a safe and caring environment
- Responds in an appropriate and timely manner to the requests and needs of patients and customers
- Human Service Credential in Mental Health
- Quality Assurance
- Sample Collection
- Medical Office Administration
- Product and Service Knowledge
References
References available upon request
Timeline
Assistant Manager
Family Dollar
02.2022 - 05.2022
Delivery Driver
Doordash
12.2021 - Current
Plasma Center Technician
Biolife
08.2021 - 08.2021
Shared Living Job Coach
Community Resources for Justice
12.2019 - 03.2020
Food Pantry/Community Cafe Worker
WHEAT Community Connections
03.2016 - 05.2018
High School Diploma -
PENN FOSTER HIGH SCHOOL
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