Brittany Dingle
Erie,PA
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
12
12
years of professional experience
Work History
Receptionist
Anna Wellness Center West
Erie, PA
01.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Shift Supervisor
Eat N Park
Erie, PA
03.2013 - 03.2024
- Provided on-the-job training to new staff members.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Managed daily workflow and scheduled staff for adequate coverage.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
Server
Main Street Cakery Cafe
Erie, PA
08.2018 - 11.2023
- Greeted guests and provided menus.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Some College (No Degree) - Veterinary Technician
Penn Foster Career School
Scranton, PASkills
- Staff management
- Phone etiquette
- Customer/Client relations
- Reception desk management
- Organization skills
- Scheduling appointments
- Time management
- Positive and professional
- Telephone skills
- Multitasking and prioritization
Timeline
Receptionist
Anna Wellness Center West
01.2024 - Current
Server
Main Street Cakery Cafe
08.2018 - 11.2023
Shift Supervisor
Eat N Park
03.2013 - 03.2024
Some College (No Degree) - Veterinary Technician
Penn Foster Career School
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