Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Dorschner

Wilmont,MN

Summary

Highly proactive manager with 13 years of experience in team leadership in retail industry. Background includes sales, management and customer service in fast-paced settings. Hardworking and passionate job seeker with strong organization skills.

Overview

22
22
years of professional experience

Work History

Restaurant Manager

Cooperative Energy - Blue Line Junction
02.2022 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.

Office Manager

Blue Line Travel Center
05.2015 - 02.2022
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Processed payroll for 50+ employees.
  • Implemented accounts receivable and accounts payable to keep business running smoothly.

Cashier/Waitress/Bus Person

Blue Line Travel Center
11.2001 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Fine Jewelry Supervisor

JCPenney
05.2008 - 05.2015
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

Associate of Arts - Generals

Minnesota West Community And Technical College
Worthington
05.2011

Skills

  • Manage Promotions
  • Counting Money
  • Brand Standards Promotion
  • Managing Deliveries
  • Recordkeeping
  • Spreadsheet Creation
  • Human Resources Department Processes
  • Employee File Maintenance
  • Bookkeeping Operations
  • Telephone Etiquette
  • Payroll Processing
  • Billing

Timeline

Restaurant Manager

Cooperative Energy - Blue Line Junction
02.2022 - Current

Office Manager

Blue Line Travel Center
05.2015 - 02.2022

Fine Jewelry Supervisor

JCPenney
05.2008 - 05.2015

Cashier/Waitress/Bus Person

Blue Line Travel Center
11.2001 - 02.2022

Associate of Arts - Generals

Minnesota West Community And Technical College

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Brittany Dorschner