Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Brittany Dubose

Decatur,GA

Summary

10+ years of customer service. Skilled retail in a high-paced work environment in food service, electronic and al categories of clothing departments. Detail-oriented School Bus Operator specializing in vehicle inspection, safety protocols, and emergency response. Proven ability to manage student behavior and communicate effectively with parents, enhancing student transport experiences.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Professional School Bus Operator

Clayton County Transportation
Clayton, GA
08.2019 - 05.2025
  • Operated school buses safely during designated routes across Clayton County.
  • Assisted students in boarding and disembarking from the bus safely.
  • Completed required documentation accurately for daily bus operations.
  • Reported maintenance issues promptly to ensure timely repairs and serviceability.
  • Managed student behavior to maintain a safe and respectful environment.
  • Communicated effectively with parents regarding student transport schedules.
  • Responded promptly to emergency situations according to established protocols.
  • Operated two-way radio equipment effectively in order to communicate with dispatch personnel.
  • Developed positive relationships with faculty, staff, parents, and students.
  • Resolved customer complaints professionally while maintaining a positive attitude.

Food Service Assistant

Children's Healthcare of Atlanta
Decatur, Georgia
01.2016 - 07.2019
  • Implemented safety protocols in food handling and sanitation practices.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized.
  • Operated cash register to process cash, check, and credit card transactions.
  • Provided customer service by taking orders from customers and answering questions about menu items.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Communicated effectively with other staff members regarding orders or customer requests.
  • Performed variety of duties related to food service.

Customer Service Cashier

Walmart
Decatur, GA
05.2008 - 12.2016
  • Processed customer transactions accurately and efficiently at a retail environment.
  • Maintained cleanliness and organization of checkout area for optimal functionality.
  • Collaborated with team members to manage high-volume customer flow effectively.
  • Restocked merchandise as needed to ensure product availability for customers.
  • Resolved customer complaints in a professional manner.
  • Greeted customers and provided friendly customer service.
  • Balanced cash drawers at the end of each shift.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.

Education

High School Diploma -

Elizabeth Andrews High School
Stone Mountain, GA

Skills

  • Vehicle inspection
  • Route planning
  • Safety protocols
  • Two-way radio operation
  • Student management
  • Customer relationship management
  • Record keeping
  • Emergency response
  • Incident documentation

Certification

  • OSHA Certification
  • First Aid certification
  • Medical billing certification

Accomplishments

  • Employee of the month

Timeline

Professional School Bus Operator

Clayton County Transportation
08.2019 - 05.2025

Food Service Assistant

Children's Healthcare of Atlanta
01.2016 - 07.2019

Customer Service Cashier

Walmart
05.2008 - 12.2016

High School Diploma -

Elizabeth Andrews High School

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