Brittany Dye
Florissant,MO
Summary
Dedicated Medical Assistant skilled in providing direct patient care and coordinating efficient appointment scheduling. Maintains high standards of care through adherence to infection control protocols and effective communication, fostering trust and patient satisfaction in a fast-paced healthcare environment.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Medical Appointment Scheduler
Washington University
St Louis, Missouri
01.2026 - 07.2026
- Scheduled medical appointments for patients across multiple departments.
- Confirmed appointment details and provided reminders to patients.
- Handled patient inquiries and resolved scheduling conflicts efficiently.
- Verified insurance eligibility prior to scheduling appointments.
- Coordinated communication between patients and healthcare providers.
- Collaborated with clinical staff to optimize appointment availability.
- Managed patient records using electronic health record systems.
Medical Assistant
Dedicated Senior Medical Center
St Louis, Missouri
06.2024 - 12.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Provided compassionate care and promptly addressed patient needs, contributing to enhanced satisfaction during visits.
- Managed medical records by efficiently filing, organizing, and scanning documents to support smooth clinic operations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Medical Assistant
Infusion For Health
12.2023 - 05.2024
- Administered injections, medications, and treatments per physician instructions.
- Performed blood draws, injections, and EKG's.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Tested and recorded blood glucose levels
- Obtained pre-and post-treatment vital signs and weight
- Collected and documented patient medical information such as blood pressure and weight
- Monitored medical supply inventory and submitted timely replenishment orders to maintain adequate stock levels
- Coordinated lab courier pickups for collected specimens, ensuring timely delivery to laboratory for testing
- Managed insurance verification process to confirm accurate patient coverage and facilitate seamless treatment.
Medical Assistant
Concentra Urgent Care
12.2020 - 12.2023
- Administered injections, medications, and treatments per physician orders.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records by filing, charting, transcribing, and entering data into electronic health record system to support patient care.
- Educated patients on medications, procedures, and physician's instructions to promote understanding and adherence to treatment plans.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Facilitated patient flow in back office to enhance service efficiency. to reduce office wait times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistance Externship
Mercy Pediatrics
09.2020 - 10.2020
- Administered injections to patients, rapid strep test and rapid flu test.
- Obtained prescribed laboratory tests to ensure accurate patient diagnoses
- Documented patient medical information, including blood pressure and weight, to support comprehensive care
- Obtained pre-and post-treatment vital signs and weight
- Sanitized, restocked, and organized exam rooms and medical equipment to maintain a safe and efficient environment
Recovery Technician
Wireless Recovery, G.C. Services Inc.
06.2019 - 09.2020
- Managed difficult customer inbound and outbound calls and emails courteously and professionally, ensuring effective communication.
- Provided excellent quality customer service and did everything possible to resolve matter to caller satisfaction, within client guidelines
- Handled pressure to meet deadlines and performance goals, maintaining focus and productivity.
- Cultivated positive relationships with supervisors and coworkers, enhancing collaboration and teamwork. with assigned supervisors and coworkers.
Assistant Teacher
St. Louis Children's Hospital Child Development Center
06.2018 - 06.2019
- Communicated effectively by fostering friendly, nurturing bonds with children to enhance their emotional development
- Kept parents informed about their child's progress through regular updates and discussions, promoting family engagement
- Developed positive relationships with each family to create a supportive and collaborative learning environment
- Provided daily written documentation for the children
- Maintained organization of learning center materials and resources
- Provided the creativity, developmental and educational needs of the children.
Lead Teacher, Preschool
Little Sunshine's Playhouse & Preschool
06.2016 - 06.2018
- Obtained genuine enthusiasm for teaching children and serving families
- Fostered a friendly, fun, and energetic classroom atmosphere
- Designed and implemented monthly curriculum to enhance student engagement and learning
- Displayed a professional and positive demeanor at all times
- Dedicated to ensuring a positive working environment
- Handled emergency situations effectively. and difficult situations with confidence
- Maintained the daily spreadsheet for the parents.
Education
Medical Assistant -
St. Louis College of Health Careers
St. Louis, Missouri06-2021
Skills
- Appointment scheduling
- Insurance verification
- Patient monitoring
- Documentation review
- Blood Draws
- Vital signs
- HIPAA Compliance
- Medical terminology
- Acute care
- Computer literacy
- Technical proficiency
- Data collection
- Communication skills
- Wound Care
Certification
CPR
Timeline
Medical Appointment Scheduler
Washington University
01.2026 - 07.2026
Medical Assistant
Dedicated Senior Medical Center
06.2024 - 12.2025
Medical Assistant
Infusion For Health
12.2023 - 05.2024
Medical Assistant
Concentra Urgent Care
12.2020 - 12.2023
Medical Assistance Externship
Mercy Pediatrics
09.2020 - 10.2020
Recovery Technician
Wireless Recovery, G.C. Services Inc.
06.2019 - 09.2020
Assistant Teacher
St. Louis Children's Hospital Child Development Center
06.2018 - 06.2019
Lead Teacher, Preschool
Little Sunshine's Playhouse & Preschool
06.2016 - 06.2018
Medical Assistant -
St. Louis College of Health Careers