Brittany Erhart
Roseville,CA
Summary
Hard-working, detail-oriented, overachiever with the ability to provide efficient, high-quality customer service.
Overview
7
7
years of professional experience
Work History
Bartender
Mandango's
08.2023 - Current
- Detailed daily specials and beverage promotions to optimize sales strategies and achieve revenue targets.
- Enhanced customer retention by building rapport with repeat patrons and providing tailored service experiences.
- Advised customers on selections of beer, wine, and spirits based on comprehensive product knowledge and preferences.
Bartender
Old Town Pizza
09.2022 - 10.2025
- Achieved smooth opening and closing processes by managing sales report generation and cash drawer preparation. Optimized inventory management and shift setup to support team efficiency and workflow.
- Fostered customer loyalty through enthusiastic engagement and superior service, contributing to a rise in referrals and walk-in clientele.
- Implemented strategic upselling techniques for menu items to maximize profit margins and elevate customer satisfaction.
Server Shift Leader
Pete's Restaurant & Brewhouse
08.2019 - 09.2022
- Developed comprehensive understanding of menu items to effectively respond to questions about ingredient origins and preparation methods.
- Executed comprehensive opening, closing, and shift change responsibilities to ensure operational efficiency.
- Fostered a collaborative atmosphere by implementing regular communication practices and recognizing exemplary performances to boost team morale.
Education
Awards And Certificates
Sierra College
Skills
- Reliable and punctual
- Ability to learn and pick up skills at above-average rate
- Energetic, positive, professional work attitude
- Active listening and interpersonal communication skills
- Strong organization skills, adept at multitasking
- Positive customer and employee relations
- Meticulous attention to detail
Timeline
Bartender
Mandango's
08.2023 - Current
Bartender
Old Town Pizza
09.2022 - 10.2025
Server Shift Leader
Pete's Restaurant & Brewhouse
08.2019 - 09.2022
Awards And Certificates
Sierra College