+ Years of Counseling experience
Brittany Friedman Cooper
Rehabilitation Counselor
Eagle Mountain,UT
Summary
Motivated Rehabilitation Counselor graduate focused on returning to destined profession and advancing capabilities in client support and counseling practices. Experience in compassionately guiding individuals with mental health and substance use disabilities toward successful life goals and treatment plans. Extensive knowledge gained from over 11 years of higher education, as well as direct experience in counseling, client evaluation, resource management, and advocating for client needs. Results-oriented multitasker with exceptional planning and problem-solving skills in diverse environments.
Overview
1
1
5
5
Years of Loan Processing experience
2
2
Years of Sales Administration experience
9
9
years of post-secondary education
Work History
Production Assistant
New American Funding, LLC
Cottonwood Heights, UT
04.2023 - 09.2025
- Specialized in Conventional, FHA, and VA loan types.
- Optimized organization, recovery, communication, and sharing of client information and documents via various software tools.
- Ordered 75% of services for clients.
- Data management.
- Executed daily loan submissions to support colleagues.
- Partnered with various departments and team members to address all tasks.
- Enhanced knowledge in policies and protocols through consistent participation in weekly and monthly training modules, meetings, and webinars.
Junior Processor
Ennkar, Inc.
Tustin, CA
03.2020 - 01.2023
- Specialized in Reverse Mortgages.
- Refined process for client document retrieval, review, approval, and submission.
- Data management
- Facilitated loan submission
- Ordered 100% of services for clients
- Coordinated daily with colleagues and various departments to promote streamlined workflows and transactions.
Administrative Sales Assistant
Consova Corporation
Lakewood, Colorado
12.2018 - 02.2020
- Produced and adjusted sales proposals for 50% of clients.
- Execute regular client outreach and preserve detailed records of all client interactions.
- Data Management for prospective and retained clients.
- Acted as facilitator for sales meetings focused on weekly numbers and sales projections.
- Crafted training materials aimed at boosting learning efficiency for new staff.
Rehabilitation Counselor
North Range Behavioral Health
Greeley, Colorado
01.2016 - 07.2016
- Facilitated client engagement in addressing mental health issues, physical disabilities, incarceration history, and substance use disorders.
- Provided individualized counseling on an as-needed basis.
- Facilitated group sessions with clients to promote a realistic work environment for job skills development.
- Promoted development of job seeking skills, interviewing, resume writing, and etiquette skills.
- Instructed clients in achieving vocational goals through job coaching, role playing, job shadowing, and off and on-site job training sessions.
- Maintained precise client records of attendance, participation, and services.
- Recruited local employers to participate in our Vocational Program.
- Participated in local networking events to advocate for clients with disabilities.
- Facilitated access to community resources and obtained referrals for clients.
Graduate Assistant
University Of Northern Colorado
Greeley, Colorado
08.2014 - 06.2016
- Corrected and graded student projects and essays for Psychology undergraduate program for 50+ students on a weekly basis.
- Conducted literature reviews, proof-read and edited post-doctoral research project.
- Presented post-doctoral research findings as a Research Assistant for Professor Dr. Jill Bezyak at the National Rehabilitation Counseling Association (NRCA).
- Assisted with application for a federal grant from the Department of Education.
- Promoted the Rehabilitation Counseling graduate program at local career fairs and passed out fliers on campus.
- Created online surveys for alumni for data collection and analysis. for the Rehabilitation Counseling graduate program.
Education
Master of Arts - Rehabilitation Counseling
Universityof Northern Colorado
Greeley, CO 08.2014 - 05.2016
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO 08.2012 - 05.2014
Associate of Arts - Behavioral Sciences
Mt. San Antonio College
Walnut, CA 08.2008 - 06.2012
No Degree - Psychology
California State University, Fullerton
Fullerton, CA 08.2005 - 05.2007
Skills
- Mental Health Disorder expertise
- Substance-Use Disorder expertise
- Multicultural Competence
- Client Advocacy
- Resource Advocacy
- Employment Strategies
- Collaborative Partnerships
- Job Placement
- Case Management
- Active Listening and Effective Communication
- Time Management
- Teamwork and Collaboration
SKILL HIGHLIGHTS
- Mental Health Disability knowledge
- Substance-Use Disorder knowledge
- Multicultural Competence
- Client Advocacy
- Resource Advocacy
- Employment Strategies
- Collaborative Partnerships
- Job Placement
- Case Management
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Assistant
New American Funding, LLC
04.2023 - 09.2025
Junior Processor
Ennkar, Inc.
03.2020 - 01.2023
Administrative Sales Assistant
Consova Corporation
12.2018 - 02.2020
Rehabilitation Counselor
North Range Behavioral Health
01.2016 - 07.2016
Graduate Assistant
University Of Northern Colorado
08.2014 - 06.2016
Master of Arts - Rehabilitation Counseling
Universityof Northern Colorado
08.2014 - 05.2016
Bachelor of Arts - Psychology
University of Northern Colorado
08.2012 - 05.2014
Associate of Arts - Behavioral Sciences
Mt. San Antonio College
08.2008 - 06.2012
No Degree - Psychology
California State University, Fullerton
08.2005 - 05.2007