Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Fefel

Baltimore,MD

Summary

Dynamic and detail-oriented Secretary at Pursuit Contracting, recognized for enhancing office efficiency through exceptional organization and customer service. Expertly managed executive calendars and maintained accurate records, contributing to budget control. Proven ability to communicate effectively, fostering positive relationships with clients and colleagues alike.

Overview

2026
2026
years of professional experience

Work History

Secretary

Pursuit Contracting
2020 - Current

Set dates for home owners, Contractors

Updates. Keeping everyone on the same page

Scheduling appointments

Sorting bills

Sending emails

Promotions Emails

Answering phones

  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.

Education

Computers

Lansdowne High School
Hollins Ferry Rd
05.2007

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Timeline

Secretary

Pursuit Contracting
2020 - Current

Computers

Lansdowne High School
Brittany Fefel