Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Ferguson

Summary

Energetic Brand Ambassador with 2 years of experience successfully promoting products. Expert at drawing large crowds, explaining product benefits and using strategic selling tactics to increase revenue. Skilled in public speaking, brand development, brand marketing and customer interaction. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.

Overview

2
2
years of professional experience

Work History

Cashier

Dollar General
07.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Food Runner

Top Golf
05.2022 - 07.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Brand Representative

Hollister
03.2021 - 05.2021
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Placed new and existing brand products in competitive retail locations.

Education

High School Diploma -

Andress High School
El Paso, TX
06.2023

Skills

  • Judgment and Decision-Making
  • Service-Orientation
  • Product Knowledge
  • Refund Handling
  • Cleaning and Sanitizing
  • Time Management

Timeline

Cashier

Dollar General
07.2022 - 02.2023

Food Runner

Top Golf
05.2022 - 07.2022

Brand Representative

Hollister
03.2021 - 05.2021

High School Diploma -

Andress High School

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Brittany Ferguson