Kristen Ellis
West Valley City,UT
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Trustworthy and dedicate Customer Service individual with 10+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee seeking a career position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cashier
Wind River Petroleum
03.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Did weekly inventory of all perishable items
- Organized and cleaned the store nightly for the next shift, which included sweeping and mopping the floor, taking out the trash, cleaning the bathrooms
Long Haul Truck Driver
Across America
12.2019 - 11.2021
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations.
- Operated with safety and skill to avoid accidents and delays.
- Managed time wisely to make it to destinations on time.
- Had to know how to use GPS and maps to get to my destinations safely, and in a timely manner.
- Had distribute the trailer weight correctly, including moving the axle to secure the packages properly in order to make sure the trailer didn't flip or collapse while driving.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Operator
Hudson Printing Company
02.2019 - 07.2019
- Efficiently read and interpreted blueprints.
- Set up machines to start production cycles and controlled machine settings.
- Inspected machine parts with measuring tools.
- Fed raw materials into machines.
- Kept accurate records of defective units or products.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
Chef
Salt Palace Convention Center
10.2016 - 07.2018
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Collaborated with staff members to create meals for large banquets.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Barista
Red Eye Cafe
04.2014 - 11.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Created original artwork for specials board display daily.
Education
CDL Certificate
Mountain West Truck Driving School
Murray, UT12.2019
High School Diploma -
Brighton High School
Salt Lake City, UT06.2002
Skills
- Order Taking
- Till Counting
- Cash Register Systems
- Identification Checks
- Sales Expertise
- Product Knowledge
- Product and Service Sales
- Cash Management
- Issue Resolution
- Money Handling
- Refunds and Exchanges
- Staff Training
- Cash Drawer Management
- Cash Counting Machine Operations
- Guest Inquiries
- Stocking and Replenishing
- Time Management Skills
- Cleaning and Sanitizing
- Verbal and Written Communication
- Liquor Law Compliance
- Coaching and Mentoring
- Merchandise Restocking
- Microsoft Windows
- Refund Handling
- Currency Counting
- Product Location
- Customer Service
- Customer Relations
- Facility Safety
- Accounting Software
- Inventory Management
- Records Maintenance
- Report Preparation
- Customer Service Excellence
- POS Systems Operations
- Order Verification
- Goal-Setting and Achievement
- Hospitality and Accommodation
- Active Listening
- Security Monitoring
- Complex Problem-Solving
- Retail Merchandising
- Microsoft Office
- Conflict Resolution
- Expense Tracking
- Microsoft Excel
- Online Orders Preparation
- Scanner Operation
- Learning Strategies
- Adaptable and Flexible
- Judgment and Decision-Making
- Management of Personnel Resources
- Restocking
- Service-Orientation
- Negotiation
- Persuasion
Timeline
Cashier
Wind River Petroleum
03.2022 - Current
Long Haul Truck Driver
Across America
12.2019 - 11.2021
Operator
Hudson Printing Company
02.2019 - 07.2019
Chef
Salt Palace Convention Center
10.2016 - 07.2018
Barista
Red Eye Cafe
04.2014 - 11.2016
CDL Certificate
Mountain West Truck Driving School
High School Diploma -
Brighton High School
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