Brittany Fisher

Project Manager at a growth strategy company that provides consulting services to small industrial supply chain businesses

• Increased efficiency by streamlining coordination processes, designing and implementing new organizational systems.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Enhanced client satisfaction by responding promptly to inquiries and addressing concerns professionally.
• Developed comprehensive reports for the CEO, enabling informed decision-making based on data-driven insights.
• Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
• Reduced logistical errors through meticulous planning of deliverable schedules and campaign management practices.
• Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
• Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
• Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
• Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
• Coached employees through day-to-day work and complex problems.
• Enhanced website organic traffic by implementing data-driven SEO strategies and keyword optimization for clients.
• Increased search engine rankings for target keywords through on-page and off-page optimization techniques for clients.
• Optimized website content by conducting comprehensive competitor analysis and identifying opportunities for improvement for clients.

Independent consulting through BfCubed Inc., providing project management services to a small business, Wheelhouse College

• Established effective communication among team members for enhanced collaboration and successful project completion.
• Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
• Developed and updated project management tools to track achievements and bottlenecks in implementation.
• Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
• Enhanced curriculum quality by conducting thorough research and integrating innovative instructional strategies.
• Enhanced website functionality by conducting thorough testing and identifying errors.
• Improved user experience by analyzing performance metrics and implementing necessary changes.
• Increased student engagement by designing interactive and diverse learning materials that catered to various learning styles.
• Improved course content relevancy by incorporating real-world examples and current events into daily lessons.
• Evaluated the effectiveness of existing curricula, identifying areas for improvement and implementing necessary updates.
• Streamlined the curriculum development process through effective project management, ensuring timely completion of all projects.

GA to the department's Graduate Advisor

• Assisted professors in the development of course materials for improved student engagement and understanding.
• Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
• Provided tutoring support to students requiring additional assistance in subject matter comprehension and skill development.
• Supported course instruction through leading breakout sessions, group discussions, and supplementary lessons designed to reinforce key concepts.

Unpaid internship as part of my curriculum requirements; senior capstone fulfillment

• Assisted with accessions for Past Perfect software transition

Call center

• Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
• Reduced wait times for stranded motorists by swiftly dispatching tow trucks and other support vehicles.
• Streamlined communication between drivers, dispatchers, and service providers for improved efficiency.
• Managed high call volume while remaining calm and professional, ensuring accurate information was relayed to all parties involved.
• Assisted motorists with various vehicle issues such as flat tires, dead batteries, and lockouts, helping them get back on the road quickly.
• Collaborated with team members to continuously improve processes and procedures within the department.

Small business management

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Implemented innovative marketing strategies to boost foot traffic and overall sales.
• Created a welcoming atmosphere by designing an inviting and comfortable seating area.
• Enhanced customer satisfaction by implementing efficient ordering and payment systems.
• Streamlined inventory management for optimized stock levels and reduced waste.
• Developed strong relationships with vendors, securing better pricing and delivery terms.

Seasonal Cashier at Lake Lodge in YNP

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.