Brittany Francis
Covington,GA
Summary
Proven Assistant to Tina Francis, adept in office administration and data entry, with a knack for enhancing customer satisfaction. Demonstrated ability to learn quickly and excel in team collaboration, ensuring a positive and efficient work environment. Achieved significant improvements in childcare emotional and physical development at VASA Fitness.
Overview
7
7
years of professional experience
Work History
Assistant
Tina Francis
Remote
01.2022 - 03.2024
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Childcare
VASA Fitness
Orem, UT
04.2017 - 03.2020
- Assisted childcare professionals in developing and implementing customized care plans for individual children, resulting in improved emotional development.
- Improved gross motor skill development through structured physical activities designed specifically for different age groups within the childcare setting.
- Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.
- Developed strong relationships with families, fostering trust and open communication about childcare needs.
- Assisted with childcare duties, providing safe and nurturing care for children of all ages.
- Assisted in training new staff members on Kid''s Club policies, procedures, and best practices for childcare management.
- Trained new staff members on nursery policies, procedures, and best practices for quality childcare provision.
- Improved safety standards within the childcare facility by regularly assessing risks and implementing preventative measures.
Education
High School Diploma -
Spanish Fork High School
Spanish Fork, UT05.2012
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Data Entry
- Workload Management
- File and Record Keeping
- Office Administration
- Meeting Scheduling
- Mail Sorting and Distribution
- Bookkeeping
- Spreadsheet Management
Timeline
Assistant
Tina Francis
01.2022 - 03.2024
Childcare
VASA Fitness
04.2017 - 03.2020
High School Diploma -
Spanish Fork High School